Apply now »

Senior Reservations Agent

Requisition ID:  3655
Department:  Reservations
Work Type:  On-site
Location:  Marrakech
Country: 

Morocco

Application Close Date:  14th October 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

We are Intrepid

We are Intrepid

The world needs more Intrepid people:  

Great travel experiences start with the right bookings, tickets and details all in place.
As our Senior Reservations Agent, you’ll coordinate transport and activity ticketing for our West Europe trips, ensuring tickets are purchased accurately, within budget and delivered to our Operations teams, travellers and Tour Leaders on time.

Based in Marrakech, you’ll coordinate ticketing workflows, maintain accurate records, and help improve the Reservations team’s processes. You’ll build strong relationships with colleagues, suppliers and local operators, while mentoring Reservations Agents and supporting with the Ticketing shared inbox queries when needed.
If you’re ready to use your ticketing expertise to help keep our West Europe trips on track, we’d love to hear from you!

This is a full-time permanent position, based on-site at our Marrakech office. 

Some of the experience you’ll bring with you may include: 

  • Experience working in travel reservations and ticketing within the travel & tourism industry. 
  • Knowledge of regional trip operations across FIT, Tailor Made, MICE or small-group travel. 
  • Proficient with travel-related systems, Microsoft Office and Excel. 
  • Experience working with tourism suppliers and building strong stakeholder relationships. 
  • Confident communication skills in English and French. 
  • Ability to manage varied priorities and work confidently with strong attention to detail. 
  • Knowledge of destinations across West Europe would be an added advantage (like Italy, France, Spain, Portugal, Switzerland, Malta or Benelux). 

The world needs more Intrepid people:  

Great travel experiences start with the right bookings, tickets and details all in place.
As our Senior Reservations Agent, you’ll coordinate transport and activity ticketing for our West Europe trips, ensuring tickets are purchased accurately, within budget and delivered to our Operations teams, travellers and Tour Leaders on time.

Based in Marrakech, you’ll coordinate ticketing workflows, maintain accurate records, and help improve the Reservations team’s processes. You’ll build strong relationships with colleagues, suppliers and local operators, while mentoring Reservations Agents and supporting with the Ticketing shared inbox queries when needed.
If you’re ready to use your ticketing expertise to help keep our West Europe trips on track, we’d love to hear from you!

This is a full-time permanent position, based on-site at our Marrakech office. 

Some of the experience you’ll bring with you may include: 

  • Experience working in travel reservations and ticketing within the travel & tourism industry. 
  • Knowledge of regional trip operations across FIT, Tailor Made, MICE or small-group travel. 
  • Proficient with travel-related systems, Microsoft Office and Excel. 
  • Experience working with tourism suppliers and building strong stakeholder relationships. 
  • Confident communication skills in English and French. 
  • Ability to manage varied priorities and work confidently with strong attention to detail. 
  • Knowledge of destinations across West Europe would be an added advantage (like Italy, France, Spain, Portugal, Switzerland, Malta or Benelux). 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and what you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and what you require, we will then be in touch to support your application.

We encourage you to apply as soon as possible as we may close the role
early if we receive a high volume of suitable applications

We encourage you to apply as soon as possible as we may close the role
early if we receive a high volume of suitable applications

We encourage you to apply as soon as possible as we may close the role early if we receive a high volume of suitable applications
Application Close Date:  14th October 2026

Apply now »