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Urban Adventures Lead Guide, Toronto

Requisition ID:  3473
Department:  Operations
Work Type:  On the road
Application Close Date:  10th of May, 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 

Intrepid Travel is a global leader in providing a rich diversity of destination experiences to a wide range of travellers. As part of the wider Intrepid Group, we don’t just want to be the best travel company in the world - we want to be the best travel company for the world. We do this by offering the world’s widest range of adventure travel experiences and ensuring we deliver authentic trips that benefit both our travellers and the people and places they visit. 

   

As the world’s largest travel B Corp, our vision is to change the way people see the world through sustainable, experience-rich travel. Our tours are delivered by our Guides, who are passionate about their cities, have excellent people skills, and can solve problems quickly. If you share our passion for delivering sustainable, local, and immersive travel experiences to people from all over the world, this might be the right opportunity for you. In this position, you would provide additional administrative support (approximately 5 hours per week), step in to cover tours when other guides are unavailable, and assist with handling any on-the-ground customer issues or escalations. 

In Toronto, our Urban Adventures tours bring the energy of the city to life - from hidden neighbourhood gems and incredible global food scenes to the stories that make the city one of the most vibrant and diverse in the world. Our travellers don’t just see the sights; they experience the city like a local.  

This is a contracted role in Toronto, Ontario until approximately October. The tours run for approximately 3 hours, and the pay for each tour ranges from $120–$129 (depending on the specific tour), plus gratuities. 

  

The world needs more Intrepid people:   

  

Do you dream of inspiring travelers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!   

   

Every day will be different, but every day you will:   

   

  • Have passion and knowledge for and of your destination   

  • A passion for travel, food, culture, and/or history   

  • Excellent story-telling skills   

  • Excellent communication skills with individuals and group of people   

  • Empathy and emotional intelligence   

  • High standards customer experience   

  • An understanding of and belief in Intrepid’s Responsible Travel philosophy and Core Values   

  • Outstanding organizational management skills   

  • Problem solving and decision-making capacities   

  • A friendly, engaging, and energetic personality  

  

To be considered you may also have:   

   

  • Excellent communication in English and ideally one other local language (the more the better!)     

  • Strong customer service experience and experience in developing a rapport with a broad range of traveller's   

  • Ability to manage trip budget and handle sums of money    

  • Map reading skills and a good sense of direction  

  

Additional Skills & Attributes:  

   

  • A willingness to work flexible hours according to the groups needs  

  • Current First Aid and CPR Certificates recommended 

 

Please note:   

  • We recognize that AI use in applications is becoming more common. We run all applications through an AI washer, so if you choose to use AI, please do so with care and include something personal – it really makes a difference!  

  • AI-enabled tools may be used to support certain parts of the recruitment process, such as application screening or interview scheduling. However, all hiring decisions are made by human reviewers.

  • We also reserve the right to close this advert earlier than stated if we receive a high volume of applications. 
The world needs more Intrepid people: 

Intrepid Travel is a global leader in providing a rich diversity of destination experiences to a wide range of travellers. As part of the wider Intrepid Group, we don’t just want to be the best travel company in the world - we want to be the best travel company for the world. We do this by offering the world’s widest range of adventure travel experiences and ensuring we deliver authentic trips that benefit both our travellers and the people and places they visit. 

   

As the world’s largest travel B Corp, our vision is to change the way people see the world through sustainable, experience-rich travel. Our tours are delivered by our Guides, who are passionate about their cities, have excellent people skills, and can solve problems quickly. If you share our passion for delivering sustainable, local, and immersive travel experiences to people from all over the world, this might be the right opportunity for you. In this position, you would provide additional administrative support (approximately 5 hours per week), step in to cover tours when other guides are unavailable, and assist with handling any on-the-ground customer issues or escalations. 

In Toronto, our Urban Adventures tours bring the energy of the city to life - from hidden neighbourhood gems and incredible global food scenes to the stories that make the city one of the most vibrant and diverse in the world. Our travellers don’t just see the sights; they experience the city like a local.  

This is a contracted role in Toronto, Ontario until approximately October. The tours run for approximately 3 hours, and the pay for each tour ranges from $120–$129 (depending on the specific tour), plus gratuities. 

  

The world needs more Intrepid people:   

  

Do you dream of inspiring travelers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!   

   

Every day will be different, but every day you will:   

   

  • Have passion and knowledge for and of your destination   

  • A passion for travel, food, culture, and/or history   

  • Excellent story-telling skills   

  • Excellent communication skills with individuals and group of people   

  • Empathy and emotional intelligence   

  • High standards customer experience   

  • An understanding of and belief in Intrepid’s Responsible Travel philosophy and Core Values   

  • Outstanding organizational management skills   

  • Problem solving and decision-making capacities   

  • A friendly, engaging, and energetic personality  

  

To be considered you may also have:   

   

  • Excellent communication in English and ideally one other local language (the more the better!)     

  • Strong customer service experience and experience in developing a rapport with a broad range of traveller's   

  • Ability to manage trip budget and handle sums of money    

  • Map reading skills and a good sense of direction  

  

Additional Skills & Attributes:  

   

  • A willingness to work flexible hours according to the groups needs  

  • Current First Aid and CPR Certificates recommended 

 

Please note:   

  • We recognize that AI use in applications is becoming more common. We run all applications through an AI washer, so if you choose to use AI, please do so with care and include something personal – it really makes a difference!  

  • AI-enabled tools may be used to support certain parts of the recruitment process, such as application screening or interview scheduling. However, all hiring decisions are made by human reviewers.

  • We also reserve the right to close this advert earlier than stated if we receive a high volume of applications. 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Access to generous Intrepid discounts for you, your family and close friends 
  • Access to e-learning platforms, professional development and mentor programs 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 
  • Paid Sick Leave
  • Plus, you'll be eligible to participate in the Intrepid 401(k) plan with vested employer contributions per policy


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Access to generous Intrepid discounts for you, your family and close friends 
  • Access to e-learning platforms, professional development and mentor programs 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 
  • Paid Sick Leave
  • Plus, you'll be eligible to participate in the Intrepid 401(k) plan with vested employer contributions per policy


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  10th of May, 2026

Apply now »