Regional Operations Manager

Requisition ID:  3311
Department:  Operations
Work Type:  Hybrid
Application Close Date:  27th of January

At Wildland Trekking our mission is to be a global leader in adventure travel by providing exceptional hiking adventures, in a responsible sustainable way, which promotes the conservation of both natural and human communities. 

At Wildland Trekking our mission is to be a global leader in adventure travel by providing exceptional hiking adventures, in a responsible sustainable way, which promotes the conservation of both natural and human communities. 

We offer small group, multi-day backpacking, llama/mule supported trips, day hikes, car-camping basecamp style, and inn-based hiking trips for adults and families looking to experience unforgettable hiking vacations in majestic landscapes. Guests can expect delicious meals and extraordinary guides who can turn a great get-away into an unforgettable, inspiring adventure. 

We offer small group, multi-day backpacking, llama/mule supported trips, day hikes, car-camping basecamp style, and inn-based hiking trips for adults and families looking to experience unforgettable hiking vacations in majestic landscapes. Guests can expect delicious meals and extraordinary guides who can turn a great get-away into an unforgettable, inspiring adventure. 

The world needs more Intrepid people: 

The Regional Operations Manager plays a critical role in ensuring the successful, safe, and profitable operation of Intrepid & Wildland Trekking Co.’s program areas, in alignment with organizational policies, standards, and best practices. This role is responsible for the overall performance of the assigned region, ensuring that office and guide teams are effectively hired, trained, supported, and managed to deliver exceptional operational outcomes and a positive employee experience. 

The Regional Operations Manager leads and partners closely with Deputy Operations Managers to support contracting, reservations, sales, emergency response, hiring and training, and other branch functions. As business needs evolve, the Regional Operations Manager may also be required to perform additional duties beyond the core responsibilities outlined here. 

This is a Full-Time Permanent Position that will operate on a hybrid basis out of our office in Denver, Colorado. The role offers a salary range of $67,000–$72,000 USD, based on experience, along with a comprehensive benefits package and a variety of exciting perks.       

 

Some of the experience you’ll bring with you may include: 

  • In-depth knowledge of product, itineraries, destinations, and the adventure travel industry 

  • Ability to manage crises calmly and effectively and take responsibility for the safety of others. 

  • Outstanding organizational skills, attention to detail and the ability to delegate. 

  • Experience managing people and teams, including remote staff and leaders. 

  • Ability to travel to program branch locations, up to 4-5 times a year, as needed  

  • Office duties required, ability to lift to 20 pounds and work at a computer station up to 40 hours per week;   

  • Skilled in communicating clearly, managing expectations, and ensuring employees understand and adopt new systems, structures, and ways of working. 

  • Meet company and DOT driving requirements and maintain a valid Driver’s License; Must be at least 21 years of age and able to pass a criminal background and MVR check;  

  • Maintain a current Wilderness First Responder, CPR & Epi Certification;  

The world needs more Intrepid people: 

The Regional Operations Manager plays a critical role in ensuring the successful, safe, and profitable operation of Intrepid & Wildland Trekking Co.’s program areas, in alignment with organizational policies, standards, and best practices. This role is responsible for the overall performance of the assigned region, ensuring that office and guide teams are effectively hired, trained, supported, and managed to deliver exceptional operational outcomes and a positive employee experience. 

The Regional Operations Manager leads and partners closely with Deputy Operations Managers to support contracting, reservations, sales, emergency response, hiring and training, and other branch functions. As business needs evolve, the Regional Operations Manager may also be required to perform additional duties beyond the core responsibilities outlined here. 

This is a Full-Time Permanent Position that will operate on a hybrid basis out of our office in Denver, Colorado. The role offers a salary range of $67,000–$72,000 USD, based on experience, along with a comprehensive benefits package and a variety of exciting perks.       

 

Some of the experience you’ll bring with you may include: 

  • In-depth knowledge of product, itineraries, destinations, and the adventure travel industry 

  • Ability to manage crises calmly and effectively and take responsibility for the safety of others. 

  • Outstanding organizational skills, attention to detail and the ability to delegate. 

  • Experience managing people and teams, including remote staff and leaders. 

  • Ability to travel to program branch locations, up to 4-5 times a year, as needed  

  • Office duties required, ability to lift to 20 pounds and work at a computer station up to 40 hours per week;   

  • Skilled in communicating clearly, managing expectations, and ensuring employees understand and adopt new systems, structures, and ways of working. 

  • Meet company and DOT driving requirements and maintain a valid Driver’s License; Must be at least 21 years of age and able to pass a criminal background and MVR check;  

  • Maintain a current Wilderness First Responder, CPR & Epi Certification;  

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

Application Close Date:  27th of January