Deputy Operations Manager, California

Requisition ID: 2645

Department: Operations

Work Type: Hybrid

Application Close Date: 18th of November

At Wildland Trekking our mission is to be a global leader in adventure travel by providing exceptional hiking adventures, in a responsible sustainable way, which promotes the conservation of both natural and human communities.

We offer small group, multi-day backpacking, llama/mule supported trips, day hikes, car-camping basecamp style, and inn-based hiking trips for adults and families looking to experience unforgettable hiking vacations in majestic landscapes. Guests can expect delicious meals and extraordinary guides who can turn a great get-away into an unforgettable, inspiring adventure.

The world needs more Intrepid people:

The Deputy Operations Manager plays a pivotal role in the successful and profitable running of Intrepid & Wildland Trekking Co. trips to the standards stipulated by Intrepid and Wildland Trekking’s policies and practices. The position provides the main point of contact for field staff working in the CA/Sierra branch as well as the Operations teams. The Deputy Operations Manager is responsible for the overall performance of Sierra trips, including maintaining and operating a branch warehouse location, and performing business administrative duties related to the branch. In addition, this role supports the contracting, reservations, sales, and other functions for the branch. They may also be required to undertake additional duties occasionally that fall outside the scope of these responsibilities, depending on business needs.

This is a Full-Time Permanent Position that will operate on a hybrid basis out of our office in Mariposa, CA from 1st of February until 15th of October, 2025.

Some of the experience you’ll bring with you may include:

Extensive knowledge of the field area; Yosemite, Sequoia Kings Canyon, John Muir Trail, Lassen, Lost Coast trail, Inyo National Forest, Sierra National Forest, Trinity Alps Wilderness and more.

Experience in the travel industry, preferably as a tour leader or guide, with strong written and verbal communication skills in English.

Proficiency in Google Drive, Microsoft Office/Excel, and CRM systems (Salesforce preferred).

Office duties required, ability to lift up-to 20 pounds and work at a computer station up to 40 hours-per-week.

Strong supervisory, facilitation and organization skills;

Must meet company and DOT driving requirements, maintain a valid Driver’s License (minimum age 21), hold current Wilderness First Responder, CPR, and Epi certifications, and successfully pass background checks and pre-employment drug screens, including availability for random drug testing.

Our people reflect the diversity of our customers and the communities we visit:
Intrepid and Wildland Trekking is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable adjustment to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the adjustments you need, we will then be in touch to support your application.

Rewarding and developing our people is important to us, some of our work perks include:
• Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
• Generous discounts on Intrepid trips for families, and close friends
   •    The opportunity to give back to causes important to you, with Volunteer leave opportunities and purpose activities
•    Learning & Development programs, e-learning platforms, and professional development
•   Access to an Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »