Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real-life experiences? Being a Tour Leader with Intrepid, you will do just that! 

Every day will be different, but every day you will: 

• Provide amazing customer service and travel advice – whether it's guiding a morning market exploration, organizing a hands-on craft workshop, or arranging a home-cooked meal with a local family, you’ll create unforgettable moments that our travellers will never forget 
• Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities and you will be the first point of call 
• Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties 
• Be passionate about travel and share your love of it with our customers. Every step of the way you’ll embody our core values of Integrity, Passion, Fun, Innovation and Responsibility 

To be considered you must have: 

• Excellent communication in English and at least one other local language (the more the better!)   
• Strong customer service experience and experience in developing a rapport with a broad range of travellers 
• Have travel experience in West Europe (Switzerland, France, Italy, Germany) and across the rest of Europe and are passionate about sharing these regions with our travellers! 
• Have basic computer skills – including email, work, and excel experience 
• Full rights to work across these regions at present (we are unable to help obtaining these rights)

What you need to know: 

• This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons (May to June & September to October) is a must-have 
• We are recruiting for leaders frequently with training and onboarding commencing soon - specific dates to be given at interview. 
• With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge! 
• Creating safe travel experiences is at the core to what we do, and this role may be subject to mandatory child safeguarding checks where required.  
• You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time as some tours can span up to four weeks. 
• You will be running tours through West Europe and across the rest of Europe, you can check out some example itineraries here: www.intrepidtravel.com/switzerland   
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