Sales Manager DMC

Requisition ID: 2967

Department: Sales

Work Type: On-site

Application Close Date: 29th April 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

Intrepid travellers want more than just holidays. They want unforgettable memories and a purpose-backed connection with the community, and the people they meet. As our Sales Manager for Intrepid DMC Colombo, you’ll help make these trips happen!

In this role, you’ll manage a team of passionate consultants who craft tailor-made travel itineraries. You’ll ensure they have the training and support to exceed sales targets while delivering outstanding customer service. You’ll ensure that Intrepid DMC standards and philosophies are always upheld.

Beyond leading the team, you’ll also take on your own portfolio of clients, handling complex, high-value bookings. Going further, you’ll collaborate with contracting, reservations, and operations teams to refine our offerings and operational processes.

Understanding our itineraries is essential as you’ll handle external partners and Intrepid Global Tailormade teams; constantly ensuring that trip sales and trip arrangements are in order. You’ll also be proactive in keeping Intrepid a cut above the rest by strategising and identifying opportunities for growth!

This is a full-time permanent position, operating out of our office in Colombo, Sri Lanka.

Some of the experience you’ll bring may include:

Minimum 3 years’ experience in a management role within a Destination Management Company (DMC)/ travel industry.

At least 2 years' direct experience working with foreign partners.

Strong destination and local travel knowledge

Excellent English communication skills

Proven supervisory experience, leading and developing a high-performing sales team

Experience working in adventure travel with product/ itinerary development would be an added advantage.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »