Finance Systems Support Lead

Requisition ID: 2871

Department: Finance/General

Work Type: Hybrid

Application Close Date: 24th March 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

Finance Systems are the backbone of any successful global organisation, and at Intrepid, we’re looking for a Finance Systems Support Lead to ensure ours operate smoothly.

In this role, you’ll be the go-to expert for complex system support, leveraging your expertise in Microsoft Dynamics 365 – Finance & Operations module to resolve technical issues, improve workflows, and drive system efficiencies. You’ll oversee the L1 support team, ensuring consistency in their work while acting as the primary L2 escalation point for finance system queries. Whether it’s troubleshooting, training, system upgrades, or data reconciliation, you’ll play a crucial role in optimising our financial operations. By collaborating with global teams, you’ll provide guidance and enhance processes to support key system developments.

This role combines technical expertise, leadership, and problem-solving in a dynamic, global environment. If you’re ready to take finance system support to the next level, we’d love to hear from you!

This full-time permanent position operates in a hybrid capacity out of our office in Colombo, Sri Lanka.

Some of the experience you’ll bring may include:

Minimum 3 years' experience in a similar role within a finance systems support function.

Degree in Information Systems, Technology, or Accounting.

Experience with ERP systems from a finance standpoint, including integrations, security, controls, and data management.

Proficiency in D365 – F&O is recommended but similar ERPs will also be considered

Knowledge of system support processes, including SDLC, incidents, problem resolution, and change requests, as well as working with external technology support vendors.

Strong technical skills, including proficiency in MS Excel and Power BI for data analysis and reporting.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »