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Tour Leader, Southern Africa

Requisition ID:  2930
Department:  Tourism and Hospitality
Work Type:  On the road
Application Close Date:  4th May 2025

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 
The world needs more Intrepid people: 

Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!  

  

Every day will be different, but every day you will:  

  • Provide amazing customer service and travel advice – whether it's guiding a morning market exploration, organizing a hands-on craft workshop or arranging a home-cooked meal with a local family, you’ll create unforgettable moments that our travellers will never forget  

  • Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities and you will be the first point of call  

  • Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties  

  • Be passionate about travel and share your love of it with our customers.  

  

To be considered you must have:  

  • Recognised tour guiding qualifications relevant to the region. 

  • Excellent communication skills in English, with proficiency in at least one other local language—additional languages are a plus! 

  • Strong customer service skills, with experience in building rapport with a diverse range of travellers. 

  • Extensive travel experience across Southern Africa and a passion for sharing your region’s culture, history, and landscapes. 

  • Basic computer skills, including proficiency in email, Word, and Excel. 

 
What you need to know:  

  • We are recruiting for Crew this April and training commences in May 2025. 

  • This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons (June-October) is a must-have  

  • You will need a valid first-aid certificate prior to starting with us 

  • With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!  

  • You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.  

  • You will be running tours through Southern Africa & beyond, you can check out some example itineraries here: www.intrepidtravel.com 

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

For our Tour Leaders, the work perks may vary from country to country, but some of the work perks we offer include:    

  • Diverse departures through the year to lead!  Including hiking or biking adventures, festival, family, premium and foodie trips 
  • Travel to where the trip starts (and home again) is included and covered by us
  • Some meals and all accommodation included (often where the guests are staying, such as hotels, camping, homestays etc)
  • Access to learning and development programs, e-learning and comprehensive tour leader training before you even start 
  • Internal career opportunities to further your your career in travel and beyond
  • Amazing travel discounts for you to experience Intrepid as a passenger 
  • Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit!
  • Opportunity to support not-for-profit Intrepid Foundations projects  

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.
 

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »