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Reservations Assistant

Requisition ID:  3721
Department:  Reservations
Work Type:  Hybrid
Location:  Johannesburg
Country: 

South Africa

Application Close Date:  20th November 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid

The world needs more Intrepid people:

 

At Intrepid, unforgettable trips start long before travellers arrive - they’re built by detail-driven people who care about getting the basics right and take pride in delivering great service. We’re looking for a Reservations Assistant, South Africa to support the smooth delivery of our trips behind the scenes. 

This is a fixed term contract for four (4) months, based full-time in Johannesburg, you’ll support the reservations process by assisting with booking accommodation, transport and activities once quotes are confirmed. Working closely with suppliers, agents and internal teams, you’ll help ensure reservations are accurate, timely and aligned with Intrepid standards across Intrepid Travel and other Intrepid Group brands. 

This role is ideal for someone early in their reservations career who is organised, eager to learn and enjoys working with detail. You’ll be part of a close-knit team, supporting more senior colleagues and helping keep bookings on track while developing your knowledge of destinations, suppliers and systems. 

Some of the experience you’ll bring with you may include: 

 

  • Experience or exposure to travel reservations, customer service or operations within a tour operator, DMC or travel-related environment 

  • Experience using booking, reservations or administrative systems 

  • Strong written and spoken communication skills in English (additional local languages are a plus) 

  • Good working knowledge of Microsoft Office and the ability to learn internal booking systems quickly 

  • A high level of organisation, attention to detail and a willingness to support team priorities 

The world needs more Intrepid people:

 

At Intrepid, unforgettable trips start long before travellers arrive - they’re built by detail-driven people who care about getting the basics right and take pride in delivering great service. We’re looking for a Reservations Assistant, South Africa to support the smooth delivery of our trips behind the scenes. 

This is a fixed term contract for four (4) months, based full-time in Johannesburg, you’ll support the reservations process by assisting with booking accommodation, transport and activities once quotes are confirmed. Working closely with suppliers, agents and internal teams, you’ll help ensure reservations are accurate, timely and aligned with Intrepid standards across Intrepid Travel and other Intrepid Group brands. 

This role is ideal for someone early in their reservations career who is organised, eager to learn and enjoys working with detail. You’ll be part of a close-knit team, supporting more senior colleagues and helping keep bookings on track while developing your knowledge of destinations, suppliers and systems. 

Some of the experience you’ll bring with you may include: 

 

  • Experience or exposure to travel reservations, customer service or operations within a tour operator, DMC or travel-related environment 

  • Experience using booking, reservations or administrative systems 

  • Strong written and spoken communication skills in English (additional local languages are a plus) 

  • Good working knowledge of Microsoft Office and the ability to learn internal booking systems quickly 

  • A high level of organisation, attention to detail and a willingness to support team priorities 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We encourage you to apply as soon as possible as we may close the role early if we receive a high volume of suitable applications

We encourage you to apply as soon as possible as we may close the role
early if we receive a high volume of suitable applications
Application Close Date:  20th November 2026

Apply now »