Tour Leader, Portugal & Malta
Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!
Every day will be different, but every day you will:
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Deliver exceptional customer experiences and share your love of travel every step of the way - whether that’s leading a morning market walk, arranging a local craft workshop, or hosting a home-cooked meal with a family. You’ll help create moments that stay with our travellers long after the trip ends.
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Prioritise the safety and wellbeing of your group. You’ll stay calm and professional when challenges arise - from lost passports and medical needs to group dynamics - ensuring travellers feel supported the entire time.
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Lead and manage trips in line with itineraries and budgets, while completing all required trip administration accurately and on time.
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Bring our values to life - be Real in your connections, Ambitious in creating incredible experiences, work Together with your team and local partners, and make every journey Impactful for our travellers and the communities we visit.
To be considered you must have:
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Excellent communication in English, plus Portuguese and/or Maltese (additional local languages are a bonus!)
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Strong customer service experience and the ability to build rapport with a broad range of travellers
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Strong travel experience in Portugal and/or Malta (essential), with additional experience in nearby Mediterranean or Western European countries considered an advantage
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Strong organisation and computer skills – including the use of email, Word, and Excel
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Full rights to work in either Portugal or Malta (we are unable to support obtaining these rights)
What you need to know:
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This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons (May to June & September to October) is a must-have
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We are recruiting for leaders frequently with training and onboarding commencing in Early March - specific dates to be given at interview.
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With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!
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You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time as some tours can span up to four weeks.
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You will primarily lead tours in Portugal and Malta, with occasional opportunities to run trips in nearby Mediterranean or Western European countries. You can explore example itineraries here: www.intrepidtravel.com
Please note: Over the Christmas and New Year period, we will be pausing active recruitment. You may experience a delay in communication during this time, but we’ll resume reviewing applications in early January. Thank you for your patience.