Sales Manager

Requisition ID:  2257
Department:  Sales
Work Type:  Hybrid
Application Close Date:  12th of April 2024

Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.

More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That’s why we carbon offset all our trips and support local communities but we’re not stopping there. We want to be the best travel company not just in the world, but for the world.

The world needs more Intrepid people: 

 

Intrepid is a global leader in providing a rich diversity of destination experiences to a wide customer group. Our Sales teams are responsive experts who are skilled at ‘wowing’ business and direct customers with amazing options, while achieving excellent quote-to-purchase conversion rates. 

  

With the guidance, tools and materials provided by the Global Sales team, in this role you will provide leadership to the team, grow sales and deliver service-level excellence.  You will be responsible for the team of consultants achieving sales targets and exceptional customer performance levels in consultation and booking of tailored FIT trips.  You'll provide guidance, training, and direction as the team consults, sells, and ensures accurate bookings of group and tailored FIT trips. Along with your team, you will build itineraries and provide customer service. 

 

With a goal of growing sales, increasing our product range and building excellent relationships with customers you’ll help drive the success of Intrepid!  This is a full-time position based in Lima, Peru and will operate on a hybrid basis. 

 

A love of travel is a must have! With it you’ll bring with you: 

 

  • A minimum of 8 years working in the travel industry 

  • Proven track record in managing and reporting on sales targets for a team of direct reports 

  • Strong knowledge of Peru, while other countries in the region such as Argentina, Bolivia, Brazil, Chile, Uruguay are advantageous 

  • Significant travel industry and sales experience, ideally with adventure travel  

  • Fluent English language skills (written and verbal) 

  • Ability to accurately use systems and create or train others in processes to provide a quality customer experience 

  • Experience in adventure travel product development 

 

You’ll have excellent customer, sales and influencing skills, you will always be highly customer focused and be driven to achieve results.  In addition to this, you’ll share in Intrepid’s core values of integrity, innovation, fun, passion, growth, and responsibility. 

     

A bit about our people:

Our team reflects the diversity of our customers and the communities we visit. Our team is made up of 58 nationalities across 46 countries, and Intrepid recognises that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions. 

Work perks:

  • We offer flexible work options, including work-from-home, and work from anywhere in the world for up to 4 weeks a year
  • Employees receive a free Intrepid trip every year! As well as generous discounts available for families, and close friends
  • 5 extra days of leave annually, for use when travelling on an Intrepid trip
  • Our global leave benefits are aimed at supporting gender equity, so we offer a minimum of 10 weeks of paid parental leave for all parents, and other additional leave provisions. 
  • Access to incredible e-learning platforms, and professional development via our Elevate Mentor program
  • We provide an Employee Assistance Program, a 24/7 service that offers counselling for you and your family
  • We want to support the causes that are important to you, that’s why we offer 20 hours of volunteer leave every year.

If you’re here to inspire, create, share, and lead in what you do, we want to hear from you. We encourage you to submit your application as soon as possible – we may close advertising early if the right person is identified.