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Operations Assistant, Cusco

Requisition ID:  3313
Department:  Operations
Work Type:  On-site
Application Close Date:  4th of February

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 

As the Operations Assistant, ensure our travelers' have the trip of a lifetime in Peru! You will be responsible for the administration and smooth operation of trips, including updating operational documents (emergency contacts, directories, tour leader and supplier information) and managing feedback mailboxes. Additionally, the Operations Assistant will provide support to passengers in the event of a medical emergency in Cusco. 

Reporting to the Operations Coordinator for Cusco, you will collaborate closely with your own department as well as other teams such as Reservations and Finance to help Intrepid achieve its company goals. 

This is a full-time position, operating out of our office in Cusco, Peru on a fixed term basis.

  

Some of the essential experience you’ll have include:  

  • At least 1 year experience working in the travel industry, ideally in administration  

  • Knowledge of destinations in Peru is highly desirable  

  • Graduate Tourism Degree is highly desirable  

  • Experience in administrative tasks and strong computer skills, using Microsoft Office and other software 

  • Excellent written and spoken communicate skills in both Spanish and English 

  

You’ll be willing to work flexible hours and have the ability to handle a multitude of tasks that may be on the go at one time. Your communication and organisational skills will be the catalyst to your success in this role.    
The world needs more Intrepid people: 

As the Operations Assistant, ensure our travelers' have the trip of a lifetime in Peru! You will be responsible for the administration and smooth operation of trips, including updating operational documents (emergency contacts, directories, tour leader and supplier information) and managing feedback mailboxes. Additionally, the Operations Assistant will provide support to passengers in the event of a medical emergency in Cusco. 

Reporting to the Operations Coordinator for Cusco, you will collaborate closely with your own department as well as other teams such as Reservations and Finance to help Intrepid achieve its company goals. 

This is a full-time position, operating out of our office in Cusco, Peru on a fixed term basis.

  

Some of the essential experience you’ll have include:  

  • At least 1 year experience working in the travel industry, ideally in administration  

  • Knowledge of destinations in Peru is highly desirable  

  • Graduate Tourism Degree is highly desirable  

  • Experience in administrative tasks and strong computer skills, using Microsoft Office and other software 

  • Excellent written and spoken communicate skills in both Spanish and English 

  

You’ll be willing to work flexible hours and have the ability to handle a multitude of tasks that may be on the go at one time. Your communication and organisational skills will be the catalyst to your success in this role.    

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  4th of February

Apply now »