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Deputy Operations Manager, Cusco

Requisition ID:  3310
Department:  Operations
Work Type:  On-site
Application Close Date:  12th of February, 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 

As the Deputy Operations Manager, you will provide strategic and operational support to the Operations Manager (OM), ensuring the efficient, safe, and profitable delivery of all Intrepid Travel experiences and business partner programs across Peru and Bolivia. 

 

This position plays a critical leadership role in managing and optimizing day-to-day operations, including workforce planning, compliance, and quality assurance. You will assist in leader and guide scheduling, oversee adherence to Intrepid’s global standards including safety, crisis management, and responsible travel - and ensure compliance with requirements from external partners. 

 

Additionally, as the Deputy Operations Manager, you will maintain active communication with leaders and guides, ensuring high-quality trip experiences and resolving on-the-ground issues. Acting as a key point of contact for guide suppliers and business partners, you will foster strong relationships and ensure effective collaboration across all operational areas. 

 

This full-time Permanent Position will operate onsite out of our office in Cusco, Peru.     

 

Some of the experience you’ll bring with you may include: 

  • Relevant tourism qualifications. 

  • Experience traveling in Peru & Bolivia. 

  • Travel industry work experience, particularly in operations in travel companies. 

  • Experience in management coaching or training is desirable. 

  • Excellent communication skills (verbal & written) in both English and Spanish  

  • Experience with administrative tasks, proficient in Microsoft Office, and skilled in utilizing new technologies such as PowerBI and artificial intelligence. 

  • Preference will be given to Peruvian nationals. 
The world needs more Intrepid people: 

As the Deputy Operations Manager, you will provide strategic and operational support to the Operations Manager (OM), ensuring the efficient, safe, and profitable delivery of all Intrepid Travel experiences and business partner programs across Peru and Bolivia. 

 

This position plays a critical leadership role in managing and optimizing day-to-day operations, including workforce planning, compliance, and quality assurance. You will assist in leader and guide scheduling, oversee adherence to Intrepid’s global standards including safety, crisis management, and responsible travel - and ensure compliance with requirements from external partners. 

 

Additionally, as the Deputy Operations Manager, you will maintain active communication with leaders and guides, ensuring high-quality trip experiences and resolving on-the-ground issues. Acting as a key point of contact for guide suppliers and business partners, you will foster strong relationships and ensure effective collaboration across all operational areas. 

 

This full-time Permanent Position will operate onsite out of our office in Cusco, Peru.     

 

Some of the experience you’ll bring with you may include: 

  • Relevant tourism qualifications. 

  • Experience traveling in Peru & Bolivia. 

  • Travel industry work experience, particularly in operations in travel companies. 

  • Experience in management coaching or training is desirable. 

  • Excellent communication skills (verbal & written) in both English and Spanish  

  • Experience with administrative tasks, proficient in Microsoft Office, and skilled in utilizing new technologies such as PowerBI and artificial intelligence. 

  • Preference will be given to Peruvian nationals. 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  12th of February, 2026

Apply now »