Reservations Executive

Requisition ID:  3713
Department:  Reservations
Work Type:  Hybrid
Location:  Auckland
Country: 

New Zealand

Application Close Date:  20th November 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid

We’re all about creating deeper connections, between our manuhiri (guests), our land, and our culture. The Reservations Team plays a key role in making that happen and we are on the hunt for a new team member to join our ranks!  

  

As a Reservations Executive, you’ll be at the heart of making our award-winning small group tours come to life. You’ll manage supplier reservations, customer bookings, and allocations, while working closely with our Sales, Product, Finance and Operations teams to keep every trip running smoothly. You’ll provide administrative support to aid in the successful and profitable management of the reservations department at Intrepid.   

 

If you are someone who wants to have a hand in shaping the future of New Zealand tourism, we’d love to hear from you! 

   

This is a full-time, fixed term contract until April 2027, based out of our New Zealand office in Auckland with the flexibility to work some days from home. 

 

Some of the experience you’ll bring with you may include: 

  • Experience in reservations within the tourism industry. 

  • Knowledge of local and regional travel destinations. 

  • Familiarity with using reservations systems. 

  • Strong written and verbal communication skills. 

  • Proficiency in Microsoft Office Suite and general computer literacy. 

  • Excellent organisational skills, attention to detail, and ability to manage own workload

We’re all about creating deeper connections, between our manuhiri (guests), our land, and our culture. The Reservations Team plays a key role in making that happen and we are on the hunt for a new team member to join our ranks!  

  

As a Reservations Executive, you’ll be at the heart of making our award-winning small group tours come to life. You’ll manage supplier reservations, customer bookings, and allocations, while working closely with our Sales, Product, Finance and Operations teams to keep every trip running smoothly. You’ll provide administrative support to aid in the successful and profitable management of the reservations department at Intrepid.   

 

If you are someone who wants to have a hand in shaping the future of New Zealand tourism, we’d love to hear from you! 

   

This is a full-time, fixed term contract until April 2027, based out of our New Zealand office in Auckland with the flexibility to work some days from home. 

 

Some of the experience you’ll bring with you may include: 

  • Experience in reservations within the tourism industry. 

  • Knowledge of local and regional travel destinations. 

  • Familiarity with using reservations systems. 

  • Strong written and verbal communication skills. 

  • Proficiency in Microsoft Office Suite and general computer literacy. 

  • Excellent organisational skills, attention to detail, and ability to manage own workload

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We encourage you to apply as soon as possible as we may close the role early if we receive a high volume of suitable applications

We encourage you to apply as soon as possible as we may close the role
early if we receive a high volume of suitable applications

Application Close Date:  20th November 2026