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Reservations Coordinator

Requisition ID:  2782
Department:  Reservations
Work Type:  On-site
Application Close Date:  4th of February 2025

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 
The world needs more Intrepid people: 

Intrepid creates life-changing travel experiences – and we need a Reservations Coordinator to help our Morocco team make it happen! 

In this role, you’ll support the Reservations Manager and Supervisor with administrative tasks, handle bookings and cancellations, and liaise with operators.

You'll collaborate with the Operations and Product teams and assist the Sales team with reservations when needed, contributing to the overall success of our operations. 


You’ll ensure inquiries and requests are actioned promptly. You'll coordinate with suppliers for accurate bookings, delivering outstanding service to travellers, partners, and colleagues. You’ll also lend your skills to projects that drive the success of our reservations function. 

 

This is a full-time, permanent position operating onsite at our Marrakech office in Morocco. This role may require flexibility in work hours depending on operational needs. If you’re ready to kick-start your career in the global travel industry, we’d love to hear from you! 

 

Some of the experience you’ll bring with you may include: 

  • Travel experience in Morocco and a passion for travel 

  • Outstanding organizational and customer service skills, and a keen eye for detail 

  • Experience in data analysis and creating reports 

  • Strong knowledge and experience of Microsoft Word and Excel 

  • Fluency in English and French. 

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:
     •     Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
     •     A free Intrepid trip every year, plus generous discounts for families, and close friends
     •     5 extra days of leave a year for use on Intrepid trip's
     •     A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
     •     Access to e-learning platforms, professional development and mentor programs
     •     20 hours of volunteer leave every year to use on causes most important to you
     •     Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »