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Reservations Agent, Marrakesh

Requisition ID:  3284
Department:  Reservations
Work Type:  On-site
Application Close Date:  5th January 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 

We’re looking for a Reservation Agent to join our team in Marrakesh and help keep Intrepid’s adventures running smoothly across Morocco. In this role, you’ll provide day-to-day administrative and booking support to the Reservation Manager and Supervisor, ensuring all reservations are accurate, confirmed, and delivered on time. 

 

You’ll manage trip bookings and cancellations, liaise with our local suppliers and global teams, and support the wider operations team to make sure everything behind the scenes runs as seamlessly as the trips our customers experience. 

 

This is a full time, permanent position based on-site out of our vibrant office in Marrakesh.   

 

Some of the experience you’ll bring with you may include: 

  • Knowledge and passion for travel, with experience in Morocco and/or Europe 

  • Strong organisational and administrative skills with high attention to detail 

  • Proven experience working with booking systems, reporting, and data entry 

  • Confident communication skills in both English and French 

  • Solid working knowledge of Microsoft Word and Excel 

  • A flexible, dependable, and proactive approach to managing multiple priorities 

 

Please note: Over the Christmas and New Year period, we will be pausing active recruitment. You may experience a delay in communication during this time, but we’ll resume reviewing applications in early January. Thank you for your patience. 
The world needs more Intrepid people: 

We’re looking for a Reservation Agent to join our team in Marrakesh and help keep Intrepid’s adventures running smoothly across Morocco. In this role, you’ll provide day-to-day administrative and booking support to the Reservation Manager and Supervisor, ensuring all reservations are accurate, confirmed, and delivered on time. 

 

You’ll manage trip bookings and cancellations, liaise with our local suppliers and global teams, and support the wider operations team to make sure everything behind the scenes runs as seamlessly as the trips our customers experience. 

 

This is a full time, permanent position based on-site out of our vibrant office in Marrakesh.   

 

Some of the experience you’ll bring with you may include: 

  • Knowledge and passion for travel, with experience in Morocco and/or Europe 

  • Strong organisational and administrative skills with high attention to detail 

  • Proven experience working with booking systems, reporting, and data entry 

  • Confident communication skills in both English and French 

  • Solid working knowledge of Microsoft Word and Excel 

  • A flexible, dependable, and proactive approach to managing multiple priorities 

 

Please note: Over the Christmas and New Year period, we will be pausing active recruitment. You may experience a delay in communication during this time, but we’ll resume reviewing applications in early January. Thank you for your patience. 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trip's 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trip's 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  5th January 2026

Apply now »