Product and Sales Assistant

Requisition ID: 2880

Department: Product Management

Work Type: Hybrid

Application Close Date: 21st March 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

At Intrepid, we create travel experiences that inspire, connect, and leave a lasting impact. As our Product and Sales Assistant, you’ll play a key role in creating trips that bring adventures to life!

In this role, you’ll be the go-to person for handling Fully Independent Travel (FIT) enquiries from agents—quoting, building tailored itineraries, and managing manifests and run sheets. You’ll collaborate closely with the Product, Sales, Reservations & Operations teams, supporting the development of our dynamic travel offerings. You’ll also gather valuable customer feedback to refine and enhance our products. By responding to agent requests and proactively recommending customised travel solutions, you'll help shape unforgettable trips for travellers worldwide!

This is a full-time permanent position, where you will work in our office in Osaka, Japan. To provide the best experience to our people, this role would operate in our office with the opportunity to work from home on occasion.

Some of the experience you’ll bring with you may include:

Experience managing a range of travel products, including trip design and operations—ideally within small group adventures.

Prior experience working with destination management companies and third-party suppliers, including pricing and cost negotiations.

Strong knowledge of tourism and travel sales trends

Proficient in Microsoft Office, especially Excel, Word, and PowerPoint.

Good communication skills in English and Japanese (written and verbal).

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »