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Operations Coordinator

Requisition ID:  3338
Department:  Operations
Work Type:  On-site
Application Close Date:  14th of February

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 

We are seeking a highly organized and proactive professional to provide administrative support to the Operations Manager (OM) and General Manager (GM), ensuring the successful and profitable delivery of all Intrepid Ecuador group and individual trips for our external clients. 

 In this role, you will coordinate and schedule leaders, local guides, and Customer Service staff, while supporting them to follow Intrepid’s safety standards, Responsible Travel policies, and achieve target feedback scores. You will also assist leaders and guides in resolving issues on the ground and act as their main point of contact.  

This is a full-time, permanent position based in our Quito, Ecuador office. 

 
Some of the essential experience you’ll have include:   

  • Previous experience in an operations role within the travel industry is essential. 

  • Experience in Ecuador, either as a Group Leader or in a similar operational role, is highly desirable. 

  • Excellent written and spoken communicate skills in both Spanish and English 

  • Experience in administrative tasks and strong computer skills, using Microsoft Office and other software 

 
The world needs more Intrepid people: 

We are seeking a highly organized and proactive professional to provide administrative support to the Operations Manager (OM) and General Manager (GM), ensuring the successful and profitable delivery of all Intrepid Ecuador group and individual trips for our external clients. 

 In this role, you will coordinate and schedule leaders, local guides, and Customer Service staff, while supporting them to follow Intrepid’s safety standards, Responsible Travel policies, and achieve target feedback scores. You will also assist leaders and guides in resolving issues on the ground and act as their main point of contact.  

This is a full-time, permanent position based in our Quito, Ecuador office. 

 
Some of the essential experience you’ll have include:   

  • Previous experience in an operations role within the travel industry is essential. 

  • Experience in Ecuador, either as a Group Leader or in a similar operational role, is highly desirable. 

  • Excellent written and spoken communicate skills in both Spanish and English 

  • Experience in administrative tasks and strong computer skills, using Microsoft Office and other software 

 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  14th of February

Apply now »