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Deputy Operations Manager, Southern Africa

Requisition ID:  3464
Department:  Operations
Work Type:  Hybrid
Application Close Date:  5th May 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 
 

We’re looking for a Deputy Operations Manager to join our Southern Africa team on a permanent, full‑time basis. This is a hands‑on operational role supporting the smooth, safe and successful delivery of our trips across the region. 
 

Working closely with the Operations Manager, you’ll be right at the heart of day‑to‑day operations – coordinating logistics, supporting teams on the ground, and stepping in to resolve live trip issues when needed. It’s a role for someone who enjoys being close to the action and making things happen. 
 

This role is ideal for an experienced travel professional who knows Southern Africa well, is confident making decisions, and thrives in a fast‑moving environment where no two days look the same. 

 

Some of the experience you’ll bring with you may include: 

  • Extensive travel experience in Southern Africa and a genuine passion for the region 

  • Previous experience in the travel industry, ideally as a Group Leader or within operations 

  • A qualification in Tourism Management or a related field 

  • Strong communication skills in English (South African languages are a bonus) 

  • Solid organisational skills, reliability and a strong customer focus 

  • Confidence using Microsoft Word and Excel 

  • The ability to take ownership, work independently and stay calm under pressure 

  • Experience supporting or overseeing emergency or high‑impact situations 


You’ll also align strongly with Intrepid’s style of travel and Responsible Travel philosophy, enjoy working collaboratively across teams, and be flexible to support operations outside regular hours when required. 


If you love problem‑solving, being close to the detail, and playing a key role in delivering exceptional travel experiences, we’d love to hear from you! 

  

Please note:  

  • We recognise that AI use in applications is becoming more common. We run all applications through an AI washer, so if you choose to use AI, please do so with care and include something personal – it really makes a difference! 

  • We also reserve the right to close this advert earlier than stated if we receive a high volume of applications. 
The world needs more Intrepid people: 
 

We’re looking for a Deputy Operations Manager to join our Southern Africa team on a permanent, full‑time basis. This is a hands‑on operational role supporting the smooth, safe and successful delivery of our trips across the region. 
 

Working closely with the Operations Manager, you’ll be right at the heart of day‑to‑day operations – coordinating logistics, supporting teams on the ground, and stepping in to resolve live trip issues when needed. It’s a role for someone who enjoys being close to the action and making things happen. 
 

This role is ideal for an experienced travel professional who knows Southern Africa well, is confident making decisions, and thrives in a fast‑moving environment where no two days look the same. 

 

Some of the experience you’ll bring with you may include: 

  • Extensive travel experience in Southern Africa and a genuine passion for the region 

  • Previous experience in the travel industry, ideally as a Group Leader or within operations 

  • A qualification in Tourism Management or a related field 

  • Strong communication skills in English (South African languages are a bonus) 

  • Solid organisational skills, reliability and a strong customer focus 

  • Confidence using Microsoft Word and Excel 

  • The ability to take ownership, work independently and stay calm under pressure 

  • Experience supporting or overseeing emergency or high‑impact situations 


You’ll also align strongly with Intrepid’s style of travel and Responsible Travel philosophy, enjoy working collaboratively across teams, and be flexible to support operations outside regular hours when required. 


If you love problem‑solving, being close to the detail, and playing a key role in delivering exceptional travel experiences, we’d love to hear from you! 

  

Please note:  

  • We recognise that AI use in applications is becoming more common. We run all applications through an AI washer, so if you choose to use AI, please do so with care and include something personal – it really makes a difference! 

  • We also reserve the right to close this advert earlier than stated if we receive a high volume of applications. 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  5th May 2026

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