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Deputy Operations Manager, China

Requisition ID:  3469
Department:  Operations
Work Type:  Hybrid
Application Close Date:  15th May 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 

At Intrepid, our trips are all about meaningful connections - to cultures, people, and places. Our adventures are carefully crafted, and it’s our behind-the-scenes team who make the magic happen! 

 

In this role, you’ll provide managerial and administrative support to the Operations Manager, by handling day-to-day trip issues and on-the-ground trip organisation. You’ll contribute to the successful operation of all our trips and travel products under Intrepid DMC China.  
You’ll be the first point of contact for our Tour Leaders, from administerial matters to on-ground situations. You’ll support them with up-to-date trip information, problem-solving on the ground, and learning and development. You’ll build strong relationships with local partners and help source and negotiate suppliers. You’ll ensure our trips are in line with Intrepid’s safety, branding and Responsible Travel standards. Moreover, you’ll collaborate globally with our teams across Product, Finance, People and Operations to support projects and improve efficiencies. 

 

This is a full-time permanent position based in our office in Beijing, China, and will require some flexibility in work hours due to the operational nature of the role.  
 #LI-DNI

Some of the experience you’ll bring may include: 

  • Extensive travel experience and passion for the local region. 
  • Experience managing people and supporting teams.   
  • Ability to manage operational incidents and ensure traveller safety  
  • Experience in the travel industry, preferably as a Group Leader for Intrepid or similar. 
  • Proficiency in Microsoft Office 365, particularly Word and Excel
  • Strong written and spoken communication skills in English and Chinese 
The world needs more Intrepid people: 

At Intrepid, our trips are all about meaningful connections - to cultures, people, and places. Our adventures are carefully crafted, and it’s our behind-the-scenes team who make the magic happen! 

 

In this role, you’ll provide managerial and administrative support to the Operations Manager, by handling day-to-day trip issues and on-the-ground trip organisation. You’ll contribute to the successful operation of all our trips and travel products under Intrepid DMC China.  
You’ll be the first point of contact for our Tour Leaders, from administerial matters to on-ground situations. You’ll support them with up-to-date trip information, problem-solving on the ground, and learning and development. You’ll build strong relationships with local partners and help source and negotiate suppliers. You’ll ensure our trips are in line with Intrepid’s safety, branding and Responsible Travel standards. Moreover, you’ll collaborate globally with our teams across Product, Finance, People and Operations to support projects and improve efficiencies. 

 

This is a full-time permanent position based in our office in Beijing, China, and will require some flexibility in work hours due to the operational nature of the role.  
 #LI-DNI

Some of the experience you’ll bring may include: 

  • Extensive travel experience and passion for the local region. 
  • Experience managing people and supporting teams.   
  • Ability to manage operational incidents and ensure traveller safety  
  • Experience in the travel industry, preferably as a Group Leader for Intrepid or similar. 
  • Proficiency in Microsoft Office 365, particularly Word and Excel
  • Strong written and spoken communication skills in English and Chinese 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  15th May 2026

Apply now »