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Reservations Coordinator, East Europe (1-Year Maternity Cover)

Requisition ID:  3386
Department:  Reservations
Work Type:  Hybrid
Application Close Date:  25th February 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 

We’re looking for a Reservations Coordinator to join our team in Zagreb, Croatia on a 1-year fixed-term contract covering parental leave. This is a hybrid role, ideally with a replacement in place by mid-April. 


Reporting to the Reservations Manager East and North Europe, the Reservations Coordinator will be part of the Reservations team within the DMC, providing support in booking hotels, public transport, and activities for organized trips across the regions. You’ll work closely with colleagues and suppliers to ensure smooth operations, high-quality experiences, and strong supplier relationships. 


This role is perfect for someone with tourism and reservations experience who enjoys building relationships, problem-solving, and supporting operations in a fast-paced environment. 


Some of the experience you’ll bring with you may include: 

  • Knowledge of regional trip operations in FIT, Tailor-Made, MICE, or small group travel 

  • Experience in tourism or hospitality, reservations, sourcing, or supplier management 

  • Ability to build strong working relationships with suppliers and internal teams 

  • Strong organisational skills, attention to detail, and ability to manage multiple priorities 

  • Personal/professional travel experience in Intrepid destinations 

  • Fluency in English and at least one other European language 

  • Willingness to work flexible hours as required 


If you’re passionate about responsible travel, enjoy supporting operations, and want to play a key role in delivering memorable experiences across the EMEA region, we’d love to hear from you. 

Please Note: We reserve the right to close adverts early if we receive a certain volume of applications.  
The world needs more Intrepid people: 

We’re looking for a Reservations Coordinator to join our team in Zagreb, Croatia on a 1-year fixed-term contract covering parental leave. This is a hybrid role, ideally with a replacement in place by mid-April. 


Reporting to the Reservations Manager East and North Europe, the Reservations Coordinator will be part of the Reservations team within the DMC, providing support in booking hotels, public transport, and activities for organized trips across the regions. You’ll work closely with colleagues and suppliers to ensure smooth operations, high-quality experiences, and strong supplier relationships. 


This role is perfect for someone with tourism and reservations experience who enjoys building relationships, problem-solving, and supporting operations in a fast-paced environment. 


Some of the experience you’ll bring with you may include: 

  • Knowledge of regional trip operations in FIT, Tailor-Made, MICE, or small group travel 

  • Experience in tourism or hospitality, reservations, sourcing, or supplier management 

  • Ability to build strong working relationships with suppliers and internal teams 

  • Strong organisational skills, attention to detail, and ability to manage multiple priorities 

  • Personal/professional travel experience in Intrepid destinations 

  • Fluency in English and at least one other European language 

  • Willingness to work flexible hours as required 


If you’re passionate about responsible travel, enjoy supporting operations, and want to play a key role in delivering memorable experiences across the EMEA region, we’d love to hear from you. 

Please Note: We reserve the right to close adverts early if we receive a certain volume of applications.  

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  25th February 2026

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