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Tour Leader, Benelux

Requisition ID:  2656
Department:  Tourism and Hospitality
Work Type:  On the road
Application Close Date:  1st February 2025

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 
The world needs more Intrepid people: 

Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!  

  

Every day will be different, but every day you will:  

  • Provide exceptional customer service and travel advice – whether it's guiding a morning market exploration, organizing a hands-on craft workshop, or arranging a home-cooked meal with a local family, you’ll create unforgettable moments that our travellers will never forget  
  • Ensure the safety and well-being of your travellers – at times, you may need to assist in challenging situations while remaining calm and professional. A traveller might lose their passport, require medical attention, or there may be a clash of personalities, and you will be their first point of contact. 
  • Host, lead, and execute tours within budget, follow the itinerary, and complete your administrative duties with precision. 
  • Share your passion for travel – inspire our customers with your love for travel, embodying our core values of being Ambitious, Impactful, Real, and Together at every step of the journey. 

 

To be considered you must have:  

  • Excellent communication in English, French and ideally one other local language (the more the better!)    
  • Strong customer service experience and experience in developing a rapport with a broad range of travelers  
  • Have travel experience across Europe (the Benelux regions, Italy, France, Switzerland & surrounding countries) and are passionate about sharing these regions with our travellers!
  • Have basic computer skills – including email, Word, and Excel experience  
  • Full rights to work across EU 

 
What you need to know:  

  • This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons (May to June & September to October) is a must-have  
  • We are recruiting for leaders frequently with training and onboarding commencing in March 2025 - specific dates to be given at interview.  
  • You will need a valid first-aid certificate (can be provided during the training) 
  • You will need a valid Patentino da Accompagnatore turistico.
  • With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!  
  • You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.  
  • You will be running tours in the Benelux regions and some of the neighbouring countries (France, Switzerland & beyond), you can check out some example itineraries here: www.intrepidtravel.com 

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

For our Tour Leaders, the work perks may vary from country to country, but some of the work perks we offer include:    
     •     Diverse departures through the year to lead!  Including hiking or biking adventures, festival, family, premium and foodie trips 
     •     Travel to where the trip starts (and home again) is included and covered by us
     •     Some meals and all accommodation included (often where the guests are staying, such as hotels, camping, homestays etc)
     •     Access to learning and development programs, e-learning and comprehensive tour leader training before you even start 
     •     Internal career opportunities to further your your career in travel and beyond
     •     Amazing travel discounts for you to experience Intrepid as a passenger 
     •     Recognition and celebration with awards nights and the change for our top performers to travel to our yearly Global Summit!
     •     Opportunity support not-for-profit Intrepid Foundations projects  

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.


 

 

 

 

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

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