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Portfolio Operations Manager - Hotels

Requisition ID:  3532
Department:  Tourism and Hospitality
Work Type:  Hybrid
Application Close Date:  19th July 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 

Join Intrepid’s growing Stay Intrepid accommodation portfolio and play a key role in shaping the future of our hotels across Australia. As Portfolio Operations Manager, you’ll lead operational excellence across multiple properties, empowering hotel managers and teams to deliver outstanding guest experiences while driving commercial performance, consistency, and brand standards. From remote lodges to unique accommodation experiences, no two days will be the same. 

 

This is a rare opportunity to combine strategic leadership with hands-on operational impact. You'll oversee hotel performance, support the integration of new properties and acquisitions, and work closely with teams across finance, people, marketing, and sustainability to ensure every property thrives. As Stay Intrepid continues to expand as part of Intrepid’s ambitious 2030 growth strategy, you’ll be at the forefront of onboarding new hotels, embedding culture, and creating seamless transitions that set teams up for long-term success. 

 

We're looking for an experienced hotel leader with a passion for hospitality, strong commercial acumen, and a talent for inspiring people. If you enjoy building high-performing teams, identifying opportunities for operational improvement, and creating meaningful travel experiences that benefit both people and the planet, this could be the perfect next step. In return, you'll join a certified B Corp where purpose and profit go hand in hand, with opportunities to influence a growing accommodation portfolio while helping shape the future of responsible travel. 

 

This is a full time, permanent position, ideally based out of our HQ in Melbourne but potentially open to anywhere in Australia. You will need to be willing to travel frequently to our properties all over Australia. 

 

We would love to hear from you if you have: 

  • Have 3+ years proven experience in hotel management with strong leadership and people management skills  

  • Passionate about hospitality and the communities in which we operate  

  • Demonstrated competence managing guest experience and operational performance in hotels 

  • Strong systems, business analytics and financial management skills 

  • Good understanding of non-operational department requirements, such as reservations, revenue, marketing, PR and finance  
The world needs more Intrepid people: 

Join Intrepid’s growing Stay Intrepid accommodation portfolio and play a key role in shaping the future of our hotels across Australia. As Portfolio Operations Manager, you’ll lead operational excellence across multiple properties, empowering hotel managers and teams to deliver outstanding guest experiences while driving commercial performance, consistency, and brand standards. From remote lodges to unique accommodation experiences, no two days will be the same. 

 

This is a rare opportunity to combine strategic leadership with hands-on operational impact. You'll oversee hotel performance, support the integration of new properties and acquisitions, and work closely with teams across finance, people, marketing, and sustainability to ensure every property thrives. As Stay Intrepid continues to expand as part of Intrepid’s ambitious 2030 growth strategy, you’ll be at the forefront of onboarding new hotels, embedding culture, and creating seamless transitions that set teams up for long-term success. 

 

We're looking for an experienced hotel leader with a passion for hospitality, strong commercial acumen, and a talent for inspiring people. If you enjoy building high-performing teams, identifying opportunities for operational improvement, and creating meaningful travel experiences that benefit both people and the planet, this could be the perfect next step. In return, you'll join a certified B Corp where purpose and profit go hand in hand, with opportunities to influence a growing accommodation portfolio while helping shape the future of responsible travel. 

 

This is a full time, permanent position, ideally based out of our HQ in Melbourne but potentially open to anywhere in Australia. You will need to be willing to travel frequently to our properties all over Australia. 

 

We would love to hear from you if you have: 

  • Have 3+ years proven experience in hotel management with strong leadership and people management skills  

  • Passionate about hospitality and the communities in which we operate  

  • Demonstrated competence managing guest experience and operational performance in hotels 

  • Strong systems, business analytics and financial management skills 

  • Good understanding of non-operational department requirements, such as reservations, revenue, marketing, PR and finance  

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  19th July 2026

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