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Head of Organisational Effectiveness

Requisition ID:  3549
Department:  Other
Work Type:  Hybrid
Application Close Date:  27th July 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 

At Intrepid Travel, we’re looking for a Head of Organisational Effectiveness to change the way we think, work and grow, and consequently shape the future of purpose-led travel. Working alongside our Chief People & Purpose Officer, CFO, CEO and senior leaders, you'll lead enterprise-wide transformation that simplifies how we operate, boosts productivity and helps us continue delivering unforgettable travel experiences while creating a positive impact for people and the planet. 

 

This is a rare opportunity to leave a lasting mark on a global business. You'll redesign operating models, streamline end-to-end processes, champion AI and automation opportunities, and collaborate with teams across the globe to embed smarter, more scalable ways of working. As a hands-on transformation leader, you'll move seamlessly from strategy to execution, influencing senior stakeholders, driving meaningful change and ensuring every initiative delivers measurable outcomes that benefit both our people and our travellers. 

 

We're looking for someone who thrives on solving complex problems, has a proven track record leading enterprise transformation, and knows how to bring people on the journey through influence rather than hierarchy. If you're commercially minded, passionate about continuous improvement and excited by the opportunity to help shape the future of responsible travel, we'd love to hear from you.  

 

This is a full-time, 2 year fixed-term position based out of Collins Street Head Office in Melbourne with the option of working up to 2 days a week from home. 

 

Some of the experience you’ll bring with you, includes:     
 

  • 8+ years' experience leading and landing successful transformational initiatives within or for a large global business 

  • Innovative and collaborative, with a sound understanding of change management methodologies and communication practices 

  • Deep expertise in process design and optimisation, shared services / GBS models, and automation, AI and data-driven transformation.  

  • Pragmatic, commercial, outcomes-focused with strong influence capability. 

  • Proven ability to identify, influence and engage effectively with stakeholders at all levels to move towards a common vision or goal.  

  • High level analytical and problem-solving skills. 
The world needs more Intrepid people: 

At Intrepid Travel, we’re looking for a Head of Organisational Effectiveness to change the way we think, work and grow, and consequently shape the future of purpose-led travel. Working alongside our Chief People & Purpose Officer, CFO, CEO and senior leaders, you'll lead enterprise-wide transformation that simplifies how we operate, boosts productivity and helps us continue delivering unforgettable travel experiences while creating a positive impact for people and the planet. 

 

This is a rare opportunity to leave a lasting mark on a global business. You'll redesign operating models, streamline end-to-end processes, champion AI and automation opportunities, and collaborate with teams across the globe to embed smarter, more scalable ways of working. As a hands-on transformation leader, you'll move seamlessly from strategy to execution, influencing senior stakeholders, driving meaningful change and ensuring every initiative delivers measurable outcomes that benefit both our people and our travellers. 

 

We're looking for someone who thrives on solving complex problems, has a proven track record leading enterprise transformation, and knows how to bring people on the journey through influence rather than hierarchy. If you're commercially minded, passionate about continuous improvement and excited by the opportunity to help shape the future of responsible travel, we'd love to hear from you.  

 

This is a full-time, 2 year fixed-term position based out of Collins Street Head Office in Melbourne with the option of working up to 2 days a week from home. 

 

Some of the experience you’ll bring with you, includes:     
 

  • 8+ years' experience leading and landing successful transformational initiatives within or for a large global business 

  • Innovative and collaborative, with a sound understanding of change management methodologies and communication practices 

  • Deep expertise in process design and optimisation, shared services / GBS models, and automation, AI and data-driven transformation.  

  • Pragmatic, commercial, outcomes-focused with strong influence capability. 

  • Proven ability to identify, influence and engage effectively with stakeholders at all levels to move towards a common vision or goal.  

  • High level analytical and problem-solving skills. 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  27th July 2026

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