General Manager Digital Product

Requisition ID: 2696

Department: General Management

Work Type: Hybrid

Application Close Date: 16th December 2024

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

Lead the digital heartbeat of Intrepid Travel, bringing purposeful and sustainable travel to more people than ever before.

As a General Manager of Digital Product for Intrepid, you’ll be at the forefront of our digital product, driving innovation with a key focus on ensuring www.intrepidtravel.com delivers a world-class, customer-focused experience. In this exciting brand-new role, you’ll define and execute a visionary digital product strategy, oversee the lifecycle of our digital offerings, and lead initiatives to continually enhance and optimize our products.

Reporting directly to the CTO, you’ll collaborate across the organization while leading and developing your talented cross-functional team. Together, you’ll elevate Intrepid’s digital presence, develop a mobile app, and continue to expand our digital product portfolio with exciting new initiatives to connect more travelers with life-changing adventures.

This is a full-time permanent position that can be based out of our HQ on Collins Street in Melbourne, with lots of flexibility for hybrid working, or in our future office base in Seattle, Washington.

Some of the experience you’ll bring with you may include:

10+ years in digital product management, focusing on high-traffic websites and mobile apps.

Expertise in agile product development and value stream management.

Strong analytical skills with experience using data to drive product decisions.

Proven ability to optimize platforms for engagement, conversion, and satisfaction.

Experience in travel, tourism, or adventure sectors would be advantageous

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:
• Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trip's
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »