Chief Marketing Officer

Requisition ID:  2647
Department:  Marketing
Work Type:  Hybrid
Application Close Date:  23rd November 2024

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 

The world needs more Intrepid people: 

When you join Intrepid you quickly learn there is more to travel than just visiting a destination, it’s about bonding with people through adventure, enriching lives with new encounters, and connecting with the communities we visit. 

 

As a Chief Marketing Officer (CMO) with Intrepid, you’ll be key to making this happen.  Bringing a strategic mindset and commercial expertise, you will create positive change through the joy of travel. Your primary responsibilities will be creating and driving commercial strategies across brand, product, marketing and PR, as well as driving our customer experience and sales on a global scale. 

 

Together with your broad remit, you will bring Intrepid’s 2030 strategy to life and make an impact by fostering innovation and collaboration with a hands-on approach. With our ambitious goals ahead, your leadership experience will ensure customer and commercial success across our global operations, helping us become the best travel company in the world - and for the world.  

 

This permanent full-time position can be based in Melbourne or London, with hybrid working and regular global travel. 


Some of the experience you’ll bring with you may include: 

  • 10+ years of proven global experience in a senior customer-focused role, with a track record of driving successful brand, product, sales, marketing, and CX strategies.    
  • Experience leading cross-functional teams on a global scale, with proven success in inspiring, managing, and driving performance across these diverse areas.   
  • Data-driven approach with a knack for leveraging insights to drive strategic decisions, improve product offerings, and enhance trade and profitability.   
  • A strong strategic mindset, and a hands-on approach to its implementation, paired with an innovative, fresh-thinking approach to all remits. 
  • Understanding the balance between profit and purpose and the ability to engage and inspire internal and external stakeholders.    


You’ll have excellent communication skills with the ability to build relationships and influence a broad range of audiences and people all while thriving in a fast-paced, global role.  

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:
     •     
Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
     •     A free Intrepid trip every year, plus generous discounts for families, and close friends
     •     5 extra days of leave a year for use on Intrepid trip's
     •     A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
     •     Access to e-learning platforms, professional development and mentor programs
     •     20 hours of volunteer leave every year to use on causes most important to you
     •     Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.