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General Manager Operations, Asia

Requisition ID:  3722
Department:  Tourism and Hospitality
Work Type:  Hybrid
Location:  India | Sri Lanka | Thailand
Country: 

Asia/Pacific Other

Application Close Date:  17th November 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

We are Intrepid

We are Intrepid

The world needs more Intrepid people: 

Behind every amazing Intrepid trip is a network of Country Offices working together to deliver safe, consistent and meaningful experiences for our travellers.  

As General Manager Operations for Asia, you’ll play a pivotal role in helping develop, maintain and improve operational performance according to Intrepid’s strategic direction. Working closely with the Global Operations and Asia leadership teams, you'll lead operational excellence across the region, strengthening performance, embedding global standards and building capability throughout Asia. You’ll also support newly acquired businesses as they integrate into Intrepid’s operating model. 

People leadership will be central to your work as you'll mentor and empower Operations Managers across diverse markets, helping teams share knowledge and deliver their best work. You’ll also play a key role in traveller experience, safety and operational risk. When serious incidents arise, you’ll provide leadership, working with stakeholders to manage the response effectively.

If you're passionate about creating regional impact and making great operations even better, we'd love to hear from you!

This is a full-time, permanent position, based in any of our Asia Country Offices with a hybrid work arrangement. You’ll have the opportunity to work across the region, with regular business travel and some flexibility in working hours when needed.

Some of the essential experience you’ll bring may include: 

  • Demonstrated operational experience within a DMC/ travel environment. 
  • Senior management experience, including contributing to operational strategy and taking responsibility for leadership and decision-making. 
  • Proven experience managing incidents and responding to operational risk. 
  • Experience implementing operational initiatives and supporting end-to-end product delivery. 
  • Great project management and organisational skills. 
  • A solid understanding of Intrepid’s operating model and DMC network would be highly beneficial. 

The world needs more Intrepid people: 

Behind every amazing Intrepid trip is a network of Country Offices working together to deliver safe, consistent and meaningful experiences for our travellers.  

As General Manager Operations for Asia, you’ll play a pivotal role in helping develop, maintain and improve operational performance according to Intrepid’s strategic direction. Working closely with the Global Operations and Asia leadership teams, you'll lead operational excellence across the region, strengthening performance, embedding global standards and building capability throughout Asia. You’ll also support newly acquired businesses as they integrate into Intrepid’s operating model. 

People leadership will be central to your work as you'll mentor and empower Operations Managers across diverse markets, helping teams share knowledge and deliver their best work. You’ll also play a key role in traveller experience, safety and operational risk. When serious incidents arise, you’ll provide leadership, working with stakeholders to manage the response effectively.

If you're passionate about creating regional impact and making great operations even better, we'd love to hear from you!

This is a full-time, permanent position, based in any of our Asia Country Offices with a hybrid work arrangement. You’ll have the opportunity to work across the region, with regular business travel and some flexibility in working hours when needed.

Some of the essential experience you’ll bring may include: 

  • Demonstrated operational experience within a DMC/ travel environment. 
  • Senior management experience, including contributing to operational strategy and taking responsibility for leadership and decision-making. 
  • Proven experience managing incidents and responding to operational risk. 
  • Experience implementing operational initiatives and supporting end-to-end product delivery. 
  • Great project management and organisational skills. 
  • A solid understanding of Intrepid’s operating model and DMC network would be highly beneficial. 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and what you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and what you require, we will then be in touch to support your application.

We encourage you to apply as soon as possible as we may close the role
early if we receive a high volume of suitable applications

We encourage you to apply as soon as possible as we may close the role
early if we receive a high volume of suitable applications

We encourage you to apply as soon as possible as we may close the role early if we receive a high volume of suitable applications
Application Close Date:  17th November 2026

Apply now »