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Operations Manager

Requisition ID:  3382
Department:  Operations
Work Type:  Hybrid
Application Close Date:  6th of March

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

We are Intrepid

We are Intrepid
The world needs more Intrepid people: 

At Intrepid, we believe travel is a force for good, and as an Operations Manager, you’ll help drive the delivery of meaningful travel experiences while supporting the growth of a business committed to creating positive change. 

 

You’ll be responsible for the safe, efficient, and profitable operation of all trips across Argentina, Chile, Uruguay, and Brazil. This includes tours run under the Intrepid brands as well as those operated in partnership with external businesses- ensuring every trip meets company standards, policies, and our Responsible Travel principles. 

 

As the primary operational link between local offices, Group Leaders, the Intrepid Global Operations team, and Product teams, you’ll be essential in maintaining service quality, safety, and brand consistency. You’ll also contribute to strategic planning and provide leadership as a core member of the regional management team. 

 

This is a full-time, permanent role, operating on a hybrid basis from Buenos Aires, Argentina. 

 

Some of the experience you’ll bring with you may include: 

  • Proven experience in operations management, tour leading, and team leadership. 

  • Extensive knowledge of adventure travel products and destinations in Argentina, Chile, Uruguay, and Brazil. 

  • Strong crisis management and safety oversight capabilities. 

  • Excellent organizational and delegation skills. 

  • Fluent in Spanish and English; Portuguese proficiency is highly desirable. 
The world needs more Intrepid people: 

At Intrepid, we believe travel is a force for good, and as an Operations Manager, you’ll help drive the delivery of meaningful travel experiences while supporting the growth of a business committed to creating positive change. 

 

You’ll be responsible for the safe, efficient, and profitable operation of all trips across Argentina, Chile, Uruguay, and Brazil. This includes tours run under the Intrepid brands as well as those operated in partnership with external businesses- ensuring every trip meets company standards, policies, and our Responsible Travel principles. 

 

As the primary operational link between local offices, Group Leaders, the Intrepid Global Operations team, and Product teams, you’ll be essential in maintaining service quality, safety, and brand consistency. You’ll also contribute to strategic planning and provide leadership as a core member of the regional management team. 

 

This is a full-time, permanent role, operating on a hybrid basis from Buenos Aires, Argentina. 

 

Some of the experience you’ll bring with you may include: 

  • Proven experience in operations management, tour leading, and team leadership. 

  • Extensive knowledge of adventure travel products and destinations in Argentina, Chile, Uruguay, and Brazil. 

  • Strong crisis management and safety oversight capabilities. 

  • Excellent organizational and delegation skills. 

  • Fluent in Spanish and English; Portuguese proficiency is highly desirable. 

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit: 

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.  

Rewarding and developing our people is important to us, some of our work perks include: 

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year 
  • A free Intrepid trip every year, plus generous discounts for families, and close friends 
  • 5 extra days of leave a year for use on Intrepid trips 
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.  
  • Access to e-learning platforms, professional development and mentor programs 
  • 20 hours of volunteer leave every year to use on causes most important to you 
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family 


We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.
Application Close Date:  6th of March

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