Group Leader - Vietnam

Requisition ID:  1083
Department:  Tourism and Hospitality
Work Type:  On the road
Application Close Date:  Year-round recruitment

Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.

More than 34 years later, we’re proud to be the world’s largest travel B Corp with more than 1000 small group trips in over 100 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That’s why we carbon offset all our trips and support local communities but we’re not stopping there. We want to be the best travel company not just in the world, but for the world.

The world needs more Intrepid people: 

 

You’re there to inspire our travellers and help them fall in love with their destination by immersing them in your local culture and exposing them to true real-life experiences.  Our leaders don’t just recite from a guidebook, they use their passion for their community to educate and help our customers fall in love with the destination – so they want to return, again and again. 

 

With Intrepid you’ll be ensuring that the work you do has meaning. Intrepid focuses on giving back and investing in your local community, which is why we use local leaders and operators to ensure we give back to the destination at every opportunity. 

 

If you share our passion for group adventure tours focused on sustainable, local, and immersive travel experiences to people all over the world… this might be the right challenge for you. 

 

To become a leader with Intrepid you’ll need:  

 

  • Deep understanding and excellent experience of leading trips throughout Vietnam.
  • Full rights to work in the area you are applying for
  • Customer Service Experience  
  • Basic computer skills including Email, Word and Excel  
  • Fluency in English and at least one other local language (the more the better!)  
  • Travel experience in the region to be employed  
  • Run all our trips according to itinerary and budget, fulfill your administrative duties, and respect our Health and Safety guidelines.  

 

You will have strong customer service and experience developing a rapport with a broad range of individuals and groups. But more importantly, you will share in Intrepid’s core values of integrity, innovation, fun, passion, growth, and responsibility.

 

A bit about our people:

Our team reflects the diversity of our customers and the communities we visit. Our team is made up of 58 nationalities across 46 countries, and Intrepid recognises that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions. 

Work perks:

  • Departures through the year of diverse itineraries to lead, including a hike, bike, and kayak adventure, festival trips, family tours, and foodie experiences 
  • Travel to and from the trip is included 
  • Some meals included, and generally your accommodation will be where the guests are staying (such as hotels, camping, homestays, cabins etc)
  • Access to e-learning platforms, and comprehensive tour leader training before you even start 
  • Internal career opportunities 
  • Travel discounts for you to experience Intrepid as a passenger 
  • Recognition and celebration with awards nights 
  • Opportunity support not-for-profit Intrepid Foundations projects  

If you’re here to inspire, create, share and lead in what you do, we want to hear from you. We encourage you to submit your application as soon as possible – we may close advertising early if the right person is identified.