Tour Leader, United States
Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!
Every day will be different, but every day you will:
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Provide amazing customer service and travel advice – whether it's guiding a city walking tour, organizing a step-on Native American guided experience or arranging a meal in a new city, you’ll create unforgettable moments that our travellers will never forget.
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Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations while remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities and you will be the first point of call.
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Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties.
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Be passionate about travel and share your love of it with our customers. Every step of the way you’ll embody our core values of Integrity, Passion, Fun, Innovation and Responsibility.
To be considered you must have:
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Excellent communication in English.
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Thrives working with remote team, with multiple weeks between in-person management face time.
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Strong customer service experience and experience in developing a rapport with a broad range of travellers.
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Have travel experience across North America and are passionate about sharing your region with our travellers!
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Have basic computer skills – including email, work, and excel experience
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Full rights to work across these regions.
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Must possess strong, above-average critical thinking skills; you’re the type of person who knows how to “figure it out”
What you need to know:
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This is a seasonal position with the expectation that you are available to work for the entirety of peak season (August - October).
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You will need a few valid certificates prior to starting with us including a First Aid, CPR, Leave No Trace, Food Handler’s and a US Driver’s License.
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We are recruiting for leaders in May and June with training prior to start.
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With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!
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You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time.
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You will be running tours through the United States, you can check out some example itineraries here: www.intrepidtravel.com
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