Deputy Operations Manager, Rocky Mountain

Requisition ID: 3040

Department: Operations

Work Type: On-site

Application Close Date: 13th of June, 2025

At Wildland Trekking our mission is to be a global leader in adventure travel by providing exceptional hiking adventures, in a responsible sustainable way, which promotes the conservation of both natural and human communities.

We offer small group, multi-day backpacking, llama/mule supported trips, day hikes, car-camping basecamp style, and inn-based hiking trips for adults and families looking to experience unforgettable hiking vacations in majestic landscapes. Guests can expect delicious meals and extraordinary guides who can turn a great get-away into an unforgettable, inspiring adventure.

The world needs more Intrepid people:

As the Deputy Operations Manager, you will play a pivotal role in the successful and profitable running of Intrepid and Wildland Trekking Co. trips, ensuring alignment with both companies’ policies and practices.

You will serve as the main point of contact for field staff operating in both the Greater Yellowstone and Colorado programs, as well as for Operations teams across the region. You will be responsible for the overall performance of trips, including maintaining and operating a branch warehouse location, and carrying out business administrative duties related to the branch.

In addition, you will support key branch functions such as contracting, reservations, and sales. From time to time, you may also be required to perform other duties outside the scope of these responsibilities, as business needs dictate.

This is a full-time, salaried position based in Felt, ID. Flexibility is essential, as the role may require working weekends and/or holidays.

Some of the experience you’ll bring with you may include:

Extensive knowledge of the field area; Yellowstone National Park, Wind River Range, Rocky Mountain National Park, Grand Teton National Park, Jedidah Smith Wilderness, Flat Tops CO and other areas associated with these areas.

Travel industry work experience, preferably as a tour leader or guide or operations manager;

Excellent communication (verbal & written) in English

Experience in administrative tasks with solid skills in Microsoft Office including word and excel. Previous experience with a CRM system/ Salesforce preferred

Strong supervisory, facilitation and organization skills

Ability to lift up-to 40 pounds and work at a computer station up to 40 hours-per-week

Meet company and DOT driving requirements and maintain a valid Driver’s License

Must be at least 21 years of age and successfully pass a motor vehicle and background check

Maintain a current Wilderness First Responder, CPR & Epi Certification

#LI-DNI

Our people reflect the diversity of our customers and the communities we visit:
Intrepid and Wildland Trekking is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable adjustment to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the adjustments you need, we will then be in touch to support your application.

Rewarding and developing our people is important to us, some of our work perks include:
• Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
• Generous discounts on Intrepid trips for families, and close friends
   •    The opportunity to give back to causes important to you, with Volunteer leave opportunities and purpose activities
•    Learning & Development programs, e-learning platforms, and professional development
•   Access to an Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »