Adventure Consultant

Requisition ID:  3164
Department:  Sales
Work Type:  Hybrid
Application Close Date:  17th October 2025

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

 

The world needs more Intrepid people: 

At Intrepid, our Sales Representatives are known as Adventure Consultants since ‘adventure’ is at the heart of our what we do, and we approach each sale as an opportunity to consult with our customers to send them on an adventure of a lifetime! Our team is growing and we are lucky enough to have multiple positions available for Adventure Consultants based in Denver, forming a part of our North America Sales Team. This role would suit someone who has some experience within the travel industry, is able to build great rapport with customers, and is motivated by sales targets.  

 

We believe the customer journey starts the moment someone gets in touch. Our consultants are at the heart of that - helping travellers and agent partners every step of the way, from the first enquiry to departure day. You will provide a high-level of customer service to both our agents and direct customers by phone, email and live chat in order to book unforgettable trips of a lifetime. If you love connecting with people, hitting goals and working in a fast-paced team, this could be your next move. Travel experience is great, but not essential - bring your passion for service and sales, and we’ll give you everything else you need to succeed. 

 

What you need to know: 

This is a full-time, permanent role based in our Denver office on a hybrid basis (2/3 days per week in the office). You’ll work a rotating roster across 7 days, with shifts between 8AM and 7PM, including weekends. To help you hit the ground running, you’ll start with five weeks of guided, office-based training.

 

The starting hourly rate for this role is $21-25. We’ll share more details and a clear breakdown of sales targets during the official interview process. 

 

Some of the experience you’ll bring with you may include: 

  • Experience in sales and/or customer service — you know how to connect with people, understand their needs and turn enquiries into bookings. 

  • Confidence working towards targets and KPIs — you’re motivated by results and enjoy celebrating success. 

  • Fluent spoken and written English — clear, professional communication comes naturally to you. 

  • Good working knowledge of Microsoft Office — you’re comfortable handling bookings, files and emails accurately. 

  • Great attention to detail — you know how important it is to get every detail right for the customer’s peace of mind. 

  • A positive, team-focused attitude — you enjoy working with others to deliver the best possible experience. 

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:

  • Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
  • A free Intrepid trip every year, plus generous discounts for families, and close friends
  • 5 extra days of leave a year for use on Intrepid trip's
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
  • Access to e-learning platforms, professional development and mentor programs
  • 20 hours of volunteer leave every year to use on causes most important to you
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.