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Adventure Consultant, Wildland

Requisition ID:  3099
Department:  Sales
Work Type:  Hybrid
Application Close Date:  31st of August, 2025

 

At Wildland Trekking our mission is to be a global leader in adventure travel by providing exceptional hiking adventures, in a responsible sustainable way, which promotes the conservation of both natural and human communities.

 

At Wildland Trekking our mission is to be a global leader in adventure travel by providing exceptional hiking adventures, in a responsible sustainable way, which promotes the conservation of both natural and human communities.

We offer small group, multi-day backpacking, llama/mule supported trips, day hikes, car-camping basecamp style, and inn-based hiking trips for adults and families looking to experience unforgettable hiking vacations in majestic landscapes. Guests can expect delicious meals and extraordinary guides who can turn a great get-away into an unforgettable, inspiring adventure.
The world needs more Intrepid people: 

At Wildland, we believe the journey starts the moment someone reaches out. Our Adventure Consultants are at the heart of that connection, supporting travellers and agent partners every step of the way, from the first enquiry to departure day. Your primary purpose in this role is to deliver the best possible customer service for our guests while maximizing sales and ensuring every traveller finds the trip that’s right for them. 

 

This is a fast-paced role where you’ll move seamlessly between phone calls, emails, and live chats, becoming an expert across the Wildland product range. You’ll collaborate with team members across multiple time zones, which means flexible working hours are a must. Occasional travel within the US for training or meetings may be required, along with some weekend, evening, or holiday shifts. 

If you’re passionate about creating unforgettable journeys, thrive in a dynamic environment, and are ready to inspire travellers every day, this is the role for you. 

 

This is a Full-Time Permanent Position that will operate on a hybrid basis out of our office in Denver, Colorado.     

 

Some of the experience you’ll bring with you may include: 

  • Similar experience in a travel industry role, sales, or customer service  

  • Experience with telephone queues, email and live chat-based customer service 

  • Personal travel experience to Intrepid and Wildland destinations   

  • Exceptional communication, customer service & sales skills  

  • Experience working with travel booking systems as well as using a CRM system, preferably Salesforce 

  • A love for our national parks and outdoor recreation in general 

This role offers an hourly rate starting at $21.00 USD , along with great benefits and some excellent perks including travel discounts, learning opportunities, and a supportive team environment. 

Our people reflect the diversity of our customers and the communities we visit:
Intrepid and Wildland Trekking is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable adjustment to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the adjustments you need, we will then be in touch to support your application.

Rewarding and developing our people is important to us, some of our work perks include:
     •     Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
     •     Generous discounts on Intrepid trips for families, and close friends
     •     The opportunity to give back to causes important to you, with Volunteer leave opportunities and purpose activities
     •     Learning & Development programs, e-learning platforms, and professional development
     •     Access to an Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit:
Intrepid and Wildland Trekking is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable adjustment to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the adjustments you need, we will then be in touch to support your application.

Rewarding and developing our people is important to us, some of our work perks include:
     •     Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
     •     Generous discounts on Intrepid trips for families, and close friends
     •     The opportunity to give back to causes important to you, with Volunteer leave opportunities and purpose activities
     •     Learning & Development programs, e-learning platforms, and professional development
     •     Access to an Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »