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Reservation Officer

Requisition ID:  2803
Department:  Reservations
Work Type:  Hybrid
Application Close Date:  10th February 2025

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 
The world needs more Intrepid people: 

Join Intrepid as our new Reservations Officer and be a part of the team that turns dreams into unforgettable memories!  

In this role, you’ll keep our trips on track by managing bookings, coordinating logistics, and making sure everything is in place before our travellers hit the road. You’ll confirm accommodation and transport, handle supplier communications and facilitate activities to ensure every journey goes off without a hitch. 

You’ll collaborate with suppliers, group leaders, and internal teams, keeping everything organised and up to date in our systems. Accuracy is key—you’ll make sure all trip details are recorded promptly and correctly.  


If you’re detail-oriented, love working with people, and have a passion for travel, this could be the perfect role for you! 

This is a permanent, full-time position, based in our Bangkok office in Thailand with the flexibility to work some days from home. 
 

A bit about you: 

  • We welcome recent graduates with little to no experience as we’re ready to train passionate candidates! 

  • Strong written and spoken English skills 

  • Prior experience in using reservation systems would be advantageous 

  • Proficient in general computer skills (Word/ Excel/ Outlook) 

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:
     •     Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
     •     A free Intrepid trip every year, plus generous discounts for families, and close friends
     •     5 extra days of leave a year for use on Intrepid trip's
     •     A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
     •     Access to e-learning platforms, professional development and mentor programs
     •     20 hours of volunteer leave every year to use on causes most important to you
     •     Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »