Reservations Manager, Türkiye

Requisition ID: 2974

Department: Reservations

Work Type: On-site

Application Close Date: 30th April 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

Are you passionate about travel and eager to lead a team that delivers exceptional service for one of the world’s leading adventure travel companies? We’re looking for a Reservations Manager to lead the team, ensuring quick and accurate bookings, confirmations, and providing alternatives where necessary. You’ll work closely with internal and external systems, managing bookings for accommodation, transport, and activities across Türkiye, including Intrepid’s products, group bookings, and FIT trips.

Your role will be essential in maintaining high customer service standards, leading a team to achieve fast turn-around times and accuracy in all bookings. You’ll also collaborate with Global teams to improve processes, ensuring we continuously deliver operational excellence.

This is a full-time, permanent, onsite role based in our vibrant office in Istanbul, Türkiye.

Some of the experience you’ll bring with you may include:

In-depth knowledge of Türkiye as a travel destination, including local customs and travel trends

A passion for diverse travel experiences and an understanding of Intrepid’s brand and style

Hands-on experience with reservations systems and managing bookings end-to-end

Familiarity with ticketing and managing reservations workflows

Supervisory experience with a proven track record in coaching, training, and team development

Strong organizational skills with the ability to manage multiple priorities

If you’re ready to take your leadership skills to the next level and help our customers have unforgettable travel experiences, apply now to join the Intrepid team!

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »