Create Alert
Apply now »

Team Lead - Product

Requisition ID:  2313
Department:  Product Management
Work Type:  Hybrid
Application Close Date:  07th June 2024

Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.

More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That’s why we carbon offset all our trips and support local communities but we’re not stopping there. We want to be the best travel company not just in the world, but for the world.
The world needs more Intrepid people: 


As the Team Lead of the Product team, you will be responsible for managing people, capacity and processes, ensuring smooth team operations. You will motivate, train and assess team members to maximize their potential. Your excellent communication skills will be crucial in updating the management on various metrics. As a primary contact person for all team members, you will be instrumental in communicating policies and concerns, while providing exceptional support to internal stakeholders.  

  

This is a full-time position based out of our office in Colombo, Sri Lanka. To provide the best experience to our people, this role would operate mostly out of our office with some work-from-home days.     

  

Some of the essential experience you’ll have include: 
 

  • Minimum 5 years’ experience in administration/ customer service functions, including minimum 2+ years’ experience in a senior team leader or similar role.  

  • Excellent English communication skills 

  • Prior experience in project management and reporting 

  • Proficiency in multiple systems and programs (eg. Excel) 

  • Degree in Management/ Business Administration 

  • Good critical thinking, problem-solving and time management skills 

  • Travel industry experience preferred  

 

You’ll be a team player with the ability to work independently and accurately. Your effective collaboration with colleagues in a multicultural environment will drive your success in this role! 

 

A bit about our people:

Our team reflects the diversity of our customers and the communities we visit. Our team is made up of 58 nationalities across 46 countries, and Intrepid recognises that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions. 

Work perks:

  • We offer flexible work options, including work-from-home, and work from anywhere in the world for up to 4 weeks a year
  • Employees receive a free Intrepid trip every year! As well as generous discounts available for families, and close friends
  • 5 extra days of leave annually, for use when travelling on an Intrepid trip
  • Our global leave benefits are aimed at supporting gender equity, so we offer a minimum of 10 weeks of paid parental leave for all parents, and other additional leave provisions. 
  • Access to incredible e-learning platforms, and professional development via our Elevate Mentor program
  • We provide an Employee Assistance Program, a 24/7 service that offers counselling for you and your family
  • We want to support the causes that are important to you, that’s why we offer 20 hours of volunteer leave every year.

If you’re here to inspire, create, share, and lead in what you do, we want to hear from you. We encourage you to submit your application as soon as possible – we may close advertising early if the right person is identified. 

Apply now »