Senior Salesforce Administrator

Requisition ID: 2462

Department: Information Technology

Work Type: Hybrid

Application Close Date: 25th November 2024

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

As a Senior Salesforce Administrator, you’ll help maximize efficiency by capitalizing on the full features of the Salesforce system. You’ll be the "go to" person for users, providing training and promoting adoption. With your Salesforce expertise, you’ll handle basic updates including adding/deleting users, adding basic custom fields, all while ensuring global best practices are followed. You’ll provide support on queries, incidents and service requests. From a collaboration viewpoint, you’ll work with development teams for acceptance testing and consult solutions architects for configuration changes, ensuring potential impacts on other systems are considered. You’ll also stay updated on new releases and AppExchange solutions.

This is a full-time permanent position, where you will work in our office in Colombo, Sri Lanka. To provide the best experience for our people, this role would operate in our office with the opportunity to work from home on occasion.

Some of the essential experience you’ll bring may include:

Minimum 2-3 years’ experience with Salesforce Administration

Bachelors’ degree in relevant field, preferably with a Salesforce Administrator certification

In-depth knowledge or ability to quickly learn the standard capabilities of Salesforce platform

Good reporting background, preferably in standard Salesforce reporting functionality

Previous re-engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting/ workflows

Proven ability to use Salesforce.com as a sales analysis tool (preferred)

You will also be detail-oriented with strong communication and organizational skills!

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:
• Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trip's
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »