Senior Infrastructure Specialist

Requisition ID:  2254
Department:  Information Technology
Work Type:  Hybrid
Application Close Date:  19th April 2024

Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.

More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That’s why we carbon offset all our trips and support local communities but we’re not stopping there. We want to be the best travel company not just in the world, but for the world.

The world needs more Intrepid people: 

 

As a Senior Infrastructure Specialist, you will be responsible for designing, implementing, and maintaining the WAN, LAN, and VPN networks, ensuring our Server Operating systems are managed effectively. 
 

The role will include developing product specifications of system platforms, while designing project plans and deploying implementations on time. You will also be instrumental in continuously improving technology processes, supporting Intrepid’s global technology strategy.  
 

This is a full-time permanent position, where you will work in our office in Colombo, Sri Lanka. To provide the best experience to our people, this role would operate in our office with the opportunity to work from home on occasion.  
 

A bit about you: 
 

  • Bachelor’s degree and product certifications related to Infrastructure 

  • Minimum 5 years’ hands on experience in designing, deploying, and managing enterprise systems/ infrastructure 

  • Training certifications from vendors such as Azure, AWS, Fortinet
     

You will have extensive experience and knowledge in the following key areas:

  • Entra ID, Office 365, Intune and Microsoft Defender (Endpoint, Identity, Cloud, & Servers)
  • Cloud platforms - AWS and Azure  

  • Agile methodologies and Project Management tools - JIRA, ASANA 

  • Windows Server versions 2016, 2019, 2022 

  • Device firmware management and Linux administration 

  • Automated Windows server Patch management (Intune, Azure Update Manager, SCCM) 

  • Network LAN/WAN communication, VPN, FW and UTM  
    (Forti/ Checkpoint/ CISCO/ Palo Alto preferred) 

  • Virtualization platforms - VMWARE, Windows Hyper-V 

  • Network & Application Monitoring (Zabbix/ Datadog/ New Relic/ Nagios preferred) 
     

You will also have experience in managing technical teams, organization-wide patch management, deploying infrastructure projects and handling cyber-attacks. 

Your skills in analysis, task prioritization and time management will support your success in this role!
 

A bit about our people:

Our team reflects the diversity of our customers and the communities we visit. Our team is made up of 58 nationalities across 46 countries, and Intrepid recognises that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions. 

Work perks:

  • We offer flexible work options, including work-from-home, and work from anywhere in the world for up to 4 weeks a year
  • Employees receive a free Intrepid trip every year! As well as generous discounts available for families, and close friends
  • 5 extra days of leave annually, for use when travelling on an Intrepid trip
  • Our global leave benefits are aimed at supporting gender equity, so we offer a minimum of 10 weeks of paid parental leave for all parents, and other additional leave provisions. 
  • Access to incredible e-learning platforms, and professional development via our Elevate Mentor program
  • We provide an Employee Assistance Program, a 24/7 service that offers counselling for you and your family
  • We want to support the causes that are important to you, that’s why we offer 20 hours of volunteer leave every year.

If you’re here to inspire, create, share, and lead in what you do, we want to hear from you. We encourage you to submit your application as soon as possible – we may close advertising early if the right person is identified.