Sales Consultant -Tailor Made (JOOB)

Requisition ID: 2318

Department: Product Management

Work Type: Hybrid

Application Close Date: 21st May 2024

Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.

More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That’s why we carbon offset all our trips and support local communities but we’re not stopping there. We want to be the best travel company not just in the world, but for the world.

The world needs more Intrepid people:

As a Tailor-Made Sales Consultant, you will work collaboratively with DMC departments to develop and refine FIT/ Tailormade trip itineraries. You will ensure that costing and pricing for the itineraries are consistently accurate and updated. You will also assist in product review by refining existing trips and identifying competitive alternatives when required.
Additionally, the role will include using booking systems to manage bookings and confirmation with suppliers for accommodation, transportation and all activities relevant to our trips. Using your operational expertise, you will support the Sales/ Customer Service and Reservation teams, while contributing to the best travel experience!

This is a full-time permanent position, where you will work in our office in Colombo, Sri Lanka. To provide the best experience to our people, this role would operate in our office with the opportunity to work from home on occasion.

Some of the experience you’ll bring with you will include:

Minimum 2 years’ experience in travel and tourism operations
Excellent operational knowledge with Tailormade/ FIT Itineraries
Diploma/ Degree related to Travel & Tourism
Hands-on experience with reservation processes
Excellent systems knowledge and the ability to learn new systems easily
Strong destination/ regional and local travel knowledge
Good English communication skills with the ability to build rapport with internal and external clients
Basic financial acumen; understanding of costs, margins and mark up.

You will have outstanding time management and teamwork skills, driving your success in this role!

A bit about our people:

Our team reflects the diversity of our customers and the communities we visit. Our team is made up of 58 nationalities across 46 countries, and Intrepid recognises that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions.

Work perks:

We offer flexible work options, including work-from-home, and work from anywhere in the world for up to 4 weeks a year
Employees receive a free Intrepid trip every year! As well as generous discounts available for families, and close friends
5 extra days of leave annually, for use when travelling on an Intrepid trip
Our global leave benefits are aimed at supporting gender equity, so we offer a minimum of 10 weeks of paid parental leave for all parents, and other additional leave provisions.
Access to incredible e-learning platforms, and professional development via our Elevate Mentor program
We provide an Employee Assistance Program, a 24/7 service that offers counselling for you and your family
We want to support the causes that are important to you, that’s why we offer 20 hours of volunteer leave every year.

If you’re here to inspire, create, share, and lead in what you do, we want to hear from you. We encourage you to submit your application as soon as possible – we may close advertising early if the right person is identified.

Apply now »