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Sales Consultant (JOOB)

Requisition ID:  2317
Department:  Product Management
Work Type:  Hybrid
Application Close Date:  21st May 2024

Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.

More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That’s why we carbon offset all our trips and support local communities but we’re not stopping there. We want to be the best travel company not just in the world, but for the world.
The world needs more Intrepid people: 

 

As a Sales Consultant, you will work with booking systems to manage bookings and confirmation with suppliers for accommodation, transportation and all activities relevant to our trips. You will ensure that all booking information is recorded in our reservation system, with accurate costs and updates. You will support the Sales/ Customer Service and Reservation teams in their daily operations, providing timely feedback and alternatives where appropriate. Your excellent communication and coordination will contribute to providing the best travel experience! 

 
This is a full-time permanent position, where you will work in our office in Colombo, Sri Lanka. To provide the best experience to our people, this role would operate in our office with the opportunity to work from home on occasion.  

 

Some of the experience you’ll bring with you will include: 
 

  • Minimum 2 years’ experience in a similar position, preferably in travel or hotel reservations 

  • Diploma/ Degree related to Travel & Tourism 

  • Hands-on experience with reservation processes and travel operations 

  • Excellent systems knowledge and the ability to learn new systems easily 

  • Strong destination/ regional and local travel knowledge 

  • Strong English communication skills with the ability to build rapport with internal and external clients 

  • Basic financial acumen; understanding of costs, margins and mark up. 

 

You will have outstanding time management and teamwork skills, driving your success in this role! 

 

A bit about our people:

Our team reflects the diversity of our customers and the communities we visit. Our team is made up of 58 nationalities across 46 countries, and Intrepid recognises that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions. 

Work perks:

  • We offer flexible work options, including work-from-home, and work from anywhere in the world for up to 4 weeks a year
  • Employees receive a free Intrepid trip every year! As well as generous discounts available for families, and close friends
  • 5 extra days of leave annually, for use when travelling on an Intrepid trip
  • Our global leave benefits are aimed at supporting gender equity, so we offer a minimum of 10 weeks of paid parental leave for all parents, and other additional leave provisions. 
  • Access to incredible e-learning platforms, and professional development via our Elevate Mentor program
  • We provide an Employee Assistance Program, a 24/7 service that offers counselling for you and your family
  • We want to support the causes that are important to you, that’s why we offer 20 hours of volunteer leave every year.

If you’re here to inspire, create, share, and lead in what you do, we want to hear from you. We encourage you to submit your application as soon as possible – we may close advertising early if the right person is identified. 

Apply now »