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Operations Executive

Requisition ID:  2921
Department:  Operations
Work Type:  On-site
Application Close Date:  10th April 2025

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 
The world needs more Intrepid people: 

Intrepid operates exciting adventures across the globe made possible by our Operations team. Our operations are reliable and responsive, committed to ensuring every traveller enjoys an unforgettable journey. Now, we need you to help us keep that promise!  

As our Operations Executive, you’ll support the Operations Manager with administrative tasks while also acting as a customer support contact for the region.  

You’ll build strong relationships with Intrepid Leaders and Guides, providing on-ground support and ensuring smooth pre-trip preparations. You’ll keep our trips on brand and compliant with policies. Plus, you’ll collaborate with internal teams for timely and accurate communication about ongoing trips. 

If you are passionate about travel and want to bring incredible experiences to life, this could be the perfect role for you! 

This is a full-time permanent position, where you will work in our office in Colombo, Sri Lanka.  

 

Some of the experience you’ll bring may include: 

  • Qualification in a travel industry course and/or relevant experience within the travel industry. 

  • Excellent English communication skills 

  • Strong computer skills, including Microsoft Office, with the ability to learn new systems. 

  • Extensive travel experience and in-depth knowledge of our region. 

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:

  • Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
  • A free Intrepid trip every year, plus generous discounts for families, and close friends
  • 5 extra days of leave a year for use on Intrepid trip's
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
  • Access to e-learning platforms, professional development and mentor programs
  • 20 hours of volunteer leave every year to use on causes most important to you
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »