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Operations Coordinator, Colombo

Requisition ID:  2635
Department:  Operations
Work Type:  On-site
Application Close Date:  23rd December 2024

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 
The world needs more Intrepid people: 

We’re looking for a highly organised and detail-oriented Operations Coordinator to support key operational functions across multiple regions. In this role, you will help drive operational excellence and assist in achieving important business goals. 

 

As an administrative role, you will need strong organisational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Excellent communication skills are essential, as you’ll be coordinating across different teams and regions to ensure smooth operations. 

 

Some of the experience you’ll bring with you may include:  

  • Strong understanding of Intrepid’s travel style and product. 
  • Advanced Excel skills, including data analysis, creating customised reports (pivot tables, charts), working with external data, and developing clear visuals and dashboards. 
  • Proven ability to troubleshoot data issues and optimise workflows in Excel. 
  • Experience with Intrepid’s key systems (Salesforce, data warehouse, SharePoint). 
  • Passion for travel and commitment to Intrepid’s responsible travel philosophy. 
  • Alignment with Intrepid’s Purpose Beyond Profit ethos. 

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:
     •     Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
     •     A free Intrepid trip every year, plus generous discounts for families, and close friends
     •     5 extra days of leave a year for use on Intrepid trip's
     •     A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
     •     Access to e-learning platforms, professional development and mentor programs
     •     20 hours of volunteer leave every year to use on causes most important to you
     •     Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

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