Airport Representative

Requisition ID:  2437
Department:  Operations
Work Type:  Hybrid
Application Close Date:  30th July 2024

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 

The world needs more Intrepid people: 

 

As an Airport Representative, you’ll ensure all our guests from internal and external brands are met, greeted and transferred to their respective hotels from the International Airport. You’ll play a key role in facilitating smooth transfers through excellent communication with our Operations & Reservations teams. By being proactive, you’ll constantly be updated on guests’ flight schedules, airline contacts, hotel information and baggage procedures, ensuring that all arrivals are handled successfully. You’ll also assist in various administrative tasks, maintaining accurate data and files when required. Most importantly, your presence at all scheduled flight landings will contribute to a positive travel experience for our guests! 

 
This role is a permanent position based out of our Kathmandu office in Nepal with a requirement for presence at the Kathmandu International Airport most of the times. 


A bit about you: 
 

  • Intermediary in any field (or higher) 

  • Knowledge of the style of travel, operating systems and trips related to Intrepid or external brands 

  • Pleasant and professional standard of presentation 

  • Strong commitment to customer satisfaction 

  • Excellent verbal and written communication skills (English and local language) 

  • Ability to handle multiple tasks coupled with the ability to work flexible hours 


You’ll also be highly punctual and reliable with a love for teamwork and task prioritization! 
 

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:
     •     
Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
     •     A free Intrepid trip every year, plus generous discounts for families, and close friends
     •     5 extra days of leave a year for use on Intrepid trip's
     •     A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
     •     Access to e-learning platforms, professional development and mentor programs
     •     20 hours of volunteer leave every year to use on causes most important to you
     •     Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.