Reservations Agent, Marrakesh

Requisition ID: 3203

Department: Reservations

Work Type: On-site

Application Close Date: 11th November 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

We’re looking for a Reservation Agent to join our team in Marrakesh and help keep Intrepid’s adventures running smoothly across Morocco. In this role, you’ll provide day-to-day administrative and booking support to the Reservation Manager and Supervisor, ensuring all reservations are accurate, confirmed, and delivered on time.

You’ll manage trip bookings and cancellations, liaise with our local suppliers and global teams, and support the wider operations team to make sure everything behind the scenes runs as seamlessly as the trips our customers experience.

This is a full time, permanent position based on-site out of our vibrant office in Marrakesh.

Some of the experience you’ll bring with you may include:

Knowledge and passion for travel, with experience in Morocco and/or Europe

Strong organisational and administrative skills with high attention to detail

Proven experience working with booking systems, reporting, and data entry

Confident communication skills in both English and French

Solid working knowledge of Microsoft Word and Excel

A flexible, dependable, and proactive approach to managing multiple priorities

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »