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General Manager, Riad

Requisition ID:  2985
Department:  Tourism and Hospitality
Work Type:  On-site
Application Close Date:  11th May 2025

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 
The world needs more Intrepid people: 

Intrepid Travel is launching its first-ever Riad in Marrakech — and we’re looking for a passionate and experienced hospitality leader to bring it to life. As General Manager, you’ll oversee the day-to-day running of the Riad, ensuring smooth operations, exceptional guest experiences, and strong commercial performance. You’ll lead a dedicated local team and help shape how our accommodation offering complements and enhances Intrepid’s style of experience-rich travel. 


This is a full-time, permanent role based in Marrakech, Morocco. 


A bit about the role: 

This is a hands-on leadership position for someone who thrives on building a great culture, delivering outstanding guest experiences, and driving a successful hospitality business. You’ll oversee all aspects of operations across the Riad — including Food & Beverage, Rooms, Security, and Spa — while managing the budget, developing a high-performing team, and positioning the Riad as a stand-out offering in both local and global markets. 


You’ll play a key role in: 

  • Leading the energy and strategy behind the re-opening of the Riad and delivering a truly Intrepid experience 

  • Supporting the launch of future accommodation projects in Morocco 

  • Integrating the Riad into our wider tour offering, helping shape what Intrepid’s in-destination experience looks and feels like 

  • Bringing to life Intrepid’s values of sustainability and inclusivity, with a particular focus on gender equity and local empowerment 


Some of the experience you’ll bring with you may include: 

  • 3–5 years’ experience in a similar leadership role managing accommodation, ideally a Riad or boutique property 

  • A degree in Hospitality Management or a related field 

  • Fluency in French, Arabic, and English 

  • Strong knowledge across key hotel/Riad functions: Food & Beverage, Rooms, Security, and Spa 

  • Proven people leadership, including hiring, training, and guiding high-performing teams 

  • Commercial acumen with experience in budgeting, forecasting, and reporting 

  • A passion for exceptional guest service and a strong eye for detail 

  • A commitment to sustainable, culturally respectful tourism 

  • Confidence working across diverse teams and with international stakeholders 


If you’ve previously launched or repositioned a property, or worked with a global travel or hospitality brand, that’s a bonus too! This is a rare opportunity to shape something from the ground up and make a real impact — for travellers, your team, and Intrepid. If this sounds like you, we’d love to hear from you. 

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:

  • A free Intrepid trip every year, plus generous discounts for families, and close friends
  • 5 extra days of leave a year for use on Intrepid trip's
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
  • Access to e-learning platforms, professional development and mentor programs
  • 20 hours of volunteer leave every year to use on causes most important to you
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable adjustment or accomodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the adjustments you need, we will then be in touch to support your application.

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