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Tour Leader, Jordan

Requisition ID:  2320
Department:  Tourism and Hospitality
Work Type:  On the road
Application Close Date:  22nd May 2024

Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.

More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That’s why we carbon offset all our trips and support local communities but we’re not stopping there. We want to be the best travel company not just in the world, but for the world.
The world needs more Intrepid people: 

 

Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!  

  

Every day will be different, but every day you will:  

  

  • Provide amazing customer service and travel advice – whether it's guiding a morning market exploration, organizing a hands-on craft workshop or arranging a home-cooked meal with a local family, you’ll create unforgettable moments that our travellers will never forget  

  • Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities and you will be the first point of call  

  • Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties  

  • Be passionate about travel and share your love of it with our customers.  

  

To be considered you must have:  

  

  • A valid First Aid Certificate (must be completed prior to commencement). 

  • Extensive travel experience across Jordan and are passionate about sharing your region with our travellers! 

  • Strong customer service experience and experience in developing a rapport with a broad range of travellers  

  • Competent communication in English and ideally one other local language (the more the better!)    

  • Have basic computer skills – including email, Word, and Excel experience  

  • Full rights to work across these regions 

  

What you need to know:  

  

  • We are recruiting for crew this May and with training commencing in June 2024 

  • This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons (June - October) is a must-have  

  • You will need a valid first-aid certificate prior to starting with us 

  • With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!  

  • You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.  

  • The huge majority of those trips will be operated for Intrepid Travel, mainly for the brand Intrepid Travel, however a smaller number for sister brands and also for other renowned brands in the travel industry. 

  • You will be running tours through Jordan & beyond, you can check out some example itineraries here: www.intrepidtravel.com 

 

A bit about our people:

Our team reflects the diversity of our customers and the communities we visit. Our team is made up of 58 nationalities across 46 countries, and Intrepid recognises that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions. 

Work perks:

  • Departures through the year of diverse itineraries to lead, including a hike, bike, and kayak adventure, festival trips, family tours, and foodie experiences 
  • Travel to and from the trip is included 
  • Some meals included, and generally your accommodation will be where the guests are staying (such as hotels, camping, homestays, cabins etc)
  • Access to e-learning platforms, and comprehensive tour leader training before you even start 
  • Internal career opportunities 
  • Travel discounts for you to experience Intrepid as a passenger 
  • Recognition and celebration with awards nights 
  • Opportunity support not-for-profit Intrepid Foundations projects  

If you’re here to inspire, create, share and lead in what you do, we want to hear from you. We encourage you to submit your application as soon as possible – we may close advertising early if the right person is identified. 

Apply now »