Product & Sales Manager, Jordan

Requisition ID: 3265

Department: Sales

Work Type: On-site

Application Close Date: 31st December 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

We’re looking for a Product & Sales Manager who knows how to turn destination knowledge into market-ready, sellable trips — and who understands the commercial levers behind great travel experiences.

Based within our DMC, this role sits at the intersection of product, sales, contracting and operations. You’ll be responsible for researching destinations, sourcing and developing suppliers, building SERTs and creating priced group series itineraries that meet customer expectations, commercial targets and Intrepid’s global health & safety standards.

You’ll also play a key role in supporting sales activity by covering FIT and Tailor Made (TM) enquiries, working closely with Sales Consultants to scope, cost and confirm bespoke requests that align with our product offering, operational capability and margin expectations.

This is a commercially focused, hands-on role with real influence. As part of the DMC management team, you’ll bring fresh thinking to product development, support sales growth and margin performance, and work closely with regional teams, Sales Consultants and suppliers to deliver sustainable, experience-rich travel across all customer groups.

This is a permanent, full-time position based onsite in our Jordan office, working closely with local and global teams to deliver outstanding travel experiences.

Some of the experience you’ll bring with you may include:

In-depth knowledge of trip operations, ideally within small group or adventure travel

5+ years’ experience in the tourism industry in a product, sales, commercial or operational capacity

Proven experience designing and pricing itineraries that balance customer appeal, safety, sustainability and profitability

Experience supporting FIT and Tailor-Made travel requests, working collaboratively with sales teams to confirm itineraries, pricing and feasibility

Strong understanding of how to source, contract and manage tourism suppliers, including cost negotiation

Experience working with DMCs and developing SERTs and supplier relationships within a destination or region

Confidence using travel-related systems (e.g. Salesforce, Travel Studio, Elements) and Microsoft Office, including Excel

Solid understanding of global travel sales trends and evolving customer expectations in-destination

Experience contributing to strategic planning and successfully implementing plans in a commercial environment

Please note: Over the Christmas and New Year period, we will be pausing active recruitment. You may experience a delay in communication during this time, but we’ll resume reviewing applications in early January. Thank you for your patience.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »