General Manager, Italy

Requisition ID: 3142

Department: General Management

Work Type: Hybrid

Application Close Date: 24th September 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

Ready to shape the future of sustainable travel in Italy? We’re searching for a General Manager to lead our next chapter in one of the world’s most iconic destinations. This is a brand-new role, based in Rome (hybrid: 2–3 days per week in the office), and an exciting moment to step in and shape the future of a relatively new but ambitious team. You’ll have the chance to drive growth, inspire your people, and deliver exceptional experiences for travellers while strengthening Intrepid’s reputation as Italy’s leading sustainable adventure operator.

What the role involves:
As General Manager, you’ll be responsible for leading all aspects of Intrepid’s Italian operations. That means:

Run the day-to-day business while setting the long-term strategy for growth and profitability.
Lead a passionate team on the ground to deliver outstanding trips and strengthen Intrepid’s reputation in Italy through partnerships and stakeholder relationships.
Drive sales growth by delivering high-quality product, deepening customer loyalty, and securing new commercial opportunities.
Own financial performance in Italy, with oversight of budgets, forecasts, and P&L to ensure ambitious but achievable targets are met.
Play an active role in the EMEA General Management team, collaborating with peers across Europe and reporting into the Regional General Manager, West Europe.

Some of the experience you’ll bring with you may include:

Senior leadership experience in operations, ideally within tourism or a DMC in Italy.
Strong knowledge of Italian ground operations, supplier management, and compliance.
Proven financial and commercial skills, with responsibility for budgets, P&L, and growth planning.
Track record of delivering results – driving sales, profitability, and operational performance.
Significant people leadership and change management experience.
Ability to build strong stakeholder relationships locally and globally.
Native Italian speaker with excellent English skills, both written & verbal.
Legal right to work in Italy.

Please note: In the circumstance we receive a high volume of applications, we may close the advert early.

#LI-DNI

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »