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General Manager, Italy

Requisition ID:  2688
Department:  General Management
Work Type:  Hybrid
Application Close Date:  2nd December 2024

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. 

 

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. 

 

 
The world needs more Intrepid people: 

Intrepid's mission is to transform how we see the world by offering immersive, adventure travel experiences. These journeys create meaningful connections and bring positive impacts to both our travellers and the communities we visit. As one of the world’s largest adventure travel B Corp’s, we aim to be the best travel company for the world, blending sustainable initiatives with business growth. 

 

As General Manager, Italy, you will lead ground operations, drive strategic plans, and oversee Intrepid Travel's day-to-day operations within Italy. With a focus on growth, you will strengthen our market presence and position Intrepid as a leader in adventure travel across the region. Reporting to the General Manager, West Europe, you will collaborate with global and EMEA leaders to drive business development, enhance sales growth, and deliver exceptional travel experiences. Building and nurturing a high-performing team, while fostering a culture of innovation and operational excellence, will be key to your success. 
 
This is a full-time, permanent role operating in a hybrid capacity out of Rome, and we are looking for someone to start as soon as possible. This is your chance to shape the future of adventure travel in Italy and beyond! 

 

Some of the experience you’ll bring with you may include: 

  • Strong experience in managing Ground Operations in Italy and a deep understanding of DMC core functions.  

  • Proven leadership skills with a minimum of middle management experience; company management experience preferred.  

  • High level of financial literacy and a track record of commercial and strategic decision-making. 

  • In-depth knowledge of risk and incident management. 

  • Native Italian speaker with excellent written and spoken English, and the ability to legally work in Italy. Other European languages are a plus. 

  • Experience in tourism or customer-focused industries, including operations and sales. 

  • Demonstrated ability to build strong relationships, develop teams, and drive performance. 

 

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:
     •     Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
     •     A free Intrepid trip every year, plus generous discounts for families, and close friends
     •     5 extra days of leave a year for use on Intrepid trip's
     •     A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 
     •     Access to e-learning platforms, professional development and mentor programs
     •     20 hours of volunteer leave every year to use on causes most important to you
     •     Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.

Apply now »