Operations Assistant

Requisition ID:  2185
Department:  Operations
Work Type:  On-site
Application Close Date:  26th of February 2024

Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.

More than 34 years later, we’re proud to be a certified B Corp with more than 1000 small group trips in over 120 countries. After all these years, we’ve stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That’s why we carbon offset all our trips and support local communities but we’re not stopping there. We want to be the best travel company not just in the world, but for the world.

The world needs more Intrepid people: 


Ensure our travellers have the trip of a lifetime as the Operations Assistant in Indonesia! You will be responsible for the administration of the operation of the trips, from the management of running all styles of trips in Indonesia to assisting the Operations Manager with leaders and itinerary management. Reporting into the Operations Manager, you will not only collaborate closely with members of your own department, but also with other departments to help Intrepid meet our company goals and our travellers have the best experience ever! 


This is a full-time position based at our office in Bali, Indonesia.      


Some of the essential experience you’ll have include:  


  • Extensive travel experience in Indonesia, and a passion for travel 

  • Travel industry work experience at an operational level 

  • Proven ability to communicate and build rapport with people from a diverse range of backgrounds and cultures 

  • Proven ability to manage crises and take responsibility for the safety of others 

  • Efficient in use of Microsoft Office software and general database and web applications 


You’ll be willing to work flexible hours and have the ability to handle a multitude of tasks that may be on the go at one time. Your communication and organisational skills will be the catalyst to your success in this role. Most importantly, you’ll ensure every day you approach work by sharing in Intrepid’s core values of integrity, innovation, fun, passion, growth, and responsibility.    


A bit about our people:

Our team reflects the diversity of our customers and the communities we visit. Our team is made up of 58 nationalities across 46 countries, and Intrepid recognises that diversity makes us a stronger business. With a commitment to breaking down barriers, we support a culture where people can be themselves. We encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions. 

Work perks:

  • We offer flexible work options, including work-from-home, and work from anywhere in the world for up to 4 weeks a year
  • Employees receive a free Intrepid trip every year! As well as generous discounts available for families, and close friends
  • 5 extra days of leave annually, for use when travelling on an Intrepid trip
  • Our global leave benefits are aimed at supporting gender equity, so we offer a minimum of 10 weeks of paid parental leave for all parents, and other additional leave provisions. 
  • Access to incredible e-learning platforms, and professional development via our Elevate Mentor program
  • We provide an Employee Assistance Program, a 24/7 service that offers counselling for you and your family
  • We want to support the causes that are important to you, that’s why we offer 20 hours of volunteer leave every year.

If you’re here to inspire, create, share, and lead in what you do, we want to hear from you. We encourage you to submit your application as soon as possible – we may close advertising early if the right person is identified.